GO404 MOBILE PHONE User Manual NEXUS TELECOM SERVICES (HK) LIMITED

NEXUS TELECOM SERVICES (HK) LIMITED MOBILE PHONE

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GO404 USER MANUAL
Table of Contents
Safety Information ............................................................ 4
Introduction ........................................................................ 7
Call Functions ................................................................... 8
Notifications Bar ............................................................. 10
Contacts ............................................................................ 12
Messages .......................................................................... 14
Bluetooth & Wi-Fi............................................................ 16
Play Store ......................................................................... 20
Camera .............................................................................. 21
Music.................................................................................. 24
FM Radio ........................................................................... 26
Sound Recorder .............................................................. 28
File Go ............................................................................... 29
Calendar ............................................................................ 30
Alarm Clock ...................................................................... 31
Settings ............................................................................. 32
Storage .............................................................................. 37
Troubleshooting .............................................................. 38
Safety Information
Please carefully read the terms below:
Use Safely
Do not use the phone in situations where it might cause danger.
Transportation Safety
Please observe all transportation laws and regulations.
Please drive with both hands on the wheel.
PLEASE DRIVE RESPONSIBLY - DO NOT TEXT AND DRIVE
Hospital Safety
Please follow hospital rules and limitations.
Please turn off your mobile phone when near medical instruments.
Airport Safety
Remember to follow all airport and flight safety regulations.
Please do not use your phone during flight.
Chemical Warning
Do not use your mobile phone around fuels or chemicals.
Temperature Warning
Do not subject your phone to extreme temperature conditions.
Water Hazard
Your phone is not waterproof. Keep your phone away from water or liquid to avoid damage.
Emergency Calls
Make sure your mobile phone is switched on and in a service area. In home screen, tap the phone key and
dial the emergency number.
Accessories and Batteries
Use authorized batteries and accessories.
Information Backup
Remember to keep a written record of all important information.
Battery Safety and Precautions
- For better performance and longer battery life, it is recommended that you charge the battery fully before
using the mobile phone for the first time.
- The optimum performance of a new battery is typically achieved after two or three complete charge cycles.
Note: Keep in mind that continuous overcharging will affect long term battery life.
- While charging, keep the mobile phone out the reach of children.
- Store the battery in a cool and dry place away from direct sunlight and water.
- Do not expose batteries to extreme temperatures (below -8°C (18°F) or above 43°C (110°F).
- Immediately stop using the battery if it produces an odor, cracks and leaks, overheats, distorts or has any
other type of physical damage.
- Avoid using the charger near or around liquids. If the charger comes in contact with water or any liquids,
immediately unplug it from the outlet to reduce the risk of overheating, charger malfunction, electric shock
or fire.
Warning: Please be careful with the disposal of used batteries. Do not throw away batteries with daily
waste. Please follow local environmental laws and guidelines for proper waste disposal.
Cleaning and Maintenance
- Avoid using the handset and accessories in excessively moist areas to avoid malfunction.
- Use a soft, dry cloth to clean the handset, battery and charger.
- Do not use alcohol, thinner, benzene or any other solvent to clean the handset.
Introduction
Installation of the SIM Card
Warning: Please keep the SIM card out of the reach of children. The SIM card and its contact are easily
damaged due to scratching or bending. Please use caution when carrying, installing or taking out the SIM
card. NB: Please contact your cellular phone service provider directly to obtain your SIM card.
To insert SIM card:
1. Remove the rear cover. Insert the SIM card.
2. Insert the SD card. (For additional storage capacity)
3. Insert the battery, replace the rear cover, and power on phone.
Power On and Off
On - Please ensure the SIM card has been properly inserted into the phone. Long press the Power key to
switch the phone on.
Off - In standby mode, long press on Power key until an options menu appears. Select Power Off in the
menu and confirm in the pop-up prompt to switch off the phone.
Security
You may set a security lock feature as a security measure for the phone. For further information regarding
password locks, password revision and other functions please enter into the security option in system
settings.
Call Functions
At the dial keyboard, enter the phone number and then click the dial key. If dialing an extension, you may
click the dial pad icon in the bottom of the screen to open the interface and enter the number of the
extension. You may also press and hold the 0 key to add a (+) sign when adding an international dialing
prefix.
Call Log History
Call Logs
Every telephone number called and received will be saved in the phones call log. All numbers in the call log
can be dialed directly by clicking the dial icon on the screen. When the number appears on the list, click it to
view details. To clear the call logs, press the menu key and select delete. You may remove one or multiple
calls.
Call Options
There are different options that can be used in the call log and dialing interface. You may press the menu
key while in the dial interface and adjust call settings. In the call logs, you may press browse through
contacts list or set default contact resources.
Notifications Bar
The notification bar is located on the top of the screen which contains useful and important information
regarding your phone and the applications that are installed. On the notification bar, several icons will
appear such as signal bar, battery indicator, data indicator, Bluetooth and Wi-Fi. You may slide the
notification bar down with your finger to display any pending notifications or actions.
10
Pending
Notifications and
Applications
Quick
Notification
Settings
Notification Settings
The notification settings window provides shortcuts to different phone settings for quick access. Click on
any of the shortcut notification icons to power on or off.
Note: To clear notifications, drag down the notification bar and click the clear notification icon on the upper
right hand part of the screen (3 horizontal lines). The notification settings menu is located by dragging down
the notification bar and is located on the upper right hand part of the screen next to the clear notification
icon.
11
Contacts
Enter: Click on the applications menu and select contacts.
 The default display is the phone contacts.
 The contacts are organized alphabetically by default.
After signing in to your Google account, Google contacts will be displayed in sync.
Search
Add Contact
Click the Search icon to enter the contact search interface. Any numbers or letters associated with any of
the contacts saved in the list will be shown in the search results.
12
Add New Contact
 Click the add contact icon (+) to add contact.
 Save your contacts to your Google account.
 You may enter different contact details which include adding a picture, name, telephone number,
group, address, and email among other options.
 Click to save contact.
Contact
information entry
field
13
Delete Contact
 Click on the Contacts icon to enter the phonebook.
 Click the menu key to access the Contacts menu.
 Click on Delete Contact and scroll to select which contact(s) you wish to delete.
Note: You may also search for an individual contact in the phonebook. Once the contact is found click the
contact name to enter the contact profile, press the menu key to bring up the contact menu and select
delete to eliminate from the phonebook.
Messages
You may use this function to exchange text messages and multimedia messages with your family and
friends. The messages to and from the same contact or phone number will be saved into a single
conversation so you may see the entire message history conveniently.
Send an SMS
Application Menu » Messaging » New message (or shortcut icon)
 Click the contact icon to enter text message recipient
 Compose Text Message and click Send
Send an MMS
When creating message, the default message style is SMS. The message will automatically convert to
MMS when adding an attachment.
14
 Click the attachment icon in the messaging interface.
 Click to add attachments and create an MMS message.
Recipient
Text message
entry field
Attachment button
15
Bluetooth & Wi-Fi
Bluetooth is a short-range wireless communications technology that devices can use to exchange
information and connect to different types of devices which include headsets and other devices.
Power on Bluetooth
Settings » Connected devices and select to power on Bluetooth.
 The Bluetooth icon will appear in the notification bar. The Bluetooth will then start to scan for all
devices within its range and will display all available devices in a list.
 In Bluetooth settings, all the devices found will displayed in a list.
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Note: The maximum detecting
time of the phone is 2
minutes.
List of available Bluetooth
devices
17
Power on Wi-Fi
Settings » Network & Internet and select ON to power on Wi-Fi
 Click on the desired Wi-Fi network to be connected.
Note: Unsecured networks can be connected to directly - secured networks require a password or
credentials prior to connection.
List of available networks
and the network
connection screen
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Gmail
Gmail is Google’s free email service. To access the Gmail program, click the applications menu and click on
the Gmail icon and either sign in with your existing account or create a new one.
Note: In order to keep accounts streamlined with Google services, your Gmail account user name and
password will be used for some Google programs which include: Google Play Store, Google Drive, Google
+, Google Photos, and Google Wallet.
The Gmail inbox is separated by default in three
different categories.
These categories include primary inbox, social
inbox where all your Facebook, Twitter, and
social media emails are separated to and your
Promotions inbox where all your commercial
emails are separated.
You may add or delete other categories in Gmail
settings
19
Play Store
Google Play allows you to download music, movies, and games directly to your device. To access the
Google Play Store, click on the applications menu and then the Play Store icon.
Search and select between
different Play Store
categories
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Camera
Prior to use: Insert SD card before using the camera or video camera. All photos or videos taken by the
phone are typically stored in the memory card for large storage capacity of images and videos.
Open Camera
Click the Applications Menu » Camera
→
Switch to video mode if you want to record videos.
Note: You may place a camera shortcut icon on any of the screens
Take Pictures
Aim the object that the picture will be taken.
 Press the Shutter button on the screen to capture image.
 After taking the picture, the file will be saved in the cameras gallery folder.
 You can view the photos by clicking the preview box button.
You may adjust various settings for the camera by slide right into the settings menu while in the camera
interface. When in the standard camera mode, you can switch to video to record or click the gallery preview
box.
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Slide right into camera
Options
Select between
Camera & Video
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Photos
Open Images
Applications Menu » Photos
Pictures and videos
are stored in
separate albums
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Share Pictures
You may share pictures by sending them through different types of installed applications. You may also
send pictures through the MMS message function by attaching a picture and also via Bluetooth.
Adjust Image
Press Menu and select edit to adjust images. You may select from different effects that may include:
Vintage, Black and White, Instant, Latte, Litho, X-Process, Crop, Rotate, Mirror, Straighten, Vignette,
Contrast, Exposure, Auto color, Shadows, and Vibrancy.
Crop Pictures
Click menu and crop to adjust the size of the picture. Once the picture appears, pinch your fingers in or out
to adjust the size. To keep proportion, hold down any of the four corners of the image and adjust.
Music
Open Music
Application Menu » Music
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Playback Options
Track Controls
Song Status
Search Music
You may choose to search for music from media folder through artist name, song name, album name.
The following formats are available: AMR, MIDI, MP3, WAV, and OGG.
25
FM Radio
FM Radio
Through this function, you may listen to FM radio on the device. The FM radio uses the wired headphones
as an antenna in order to receive signal. Before using this function, connect the original equipment
headphones that came with the phone.
Open FM radio
Press the FM Radio icon to open the application.
Click to scan FM channels automatically then click to add any of your favorite radio stations.
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Radio Options
Add Favorite
Radio Stations
FM Radio as Background
Click on the Home key to move the FM Radio to the background.
27
Sound Recorder
You may send any recorded audio via Bluetooth or MMS and also have the option to make any recorded
audio the phones default ring tone. The recorder uses AMR, 3GPP and MP3 format
Record
 Keep the phone’s microphone near the sound source.
 Click the record button to record the audio.
 Click the stop button to stop recording the audio.
Recording Time
Recording
Controls
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Note: All recordings are typically saved in the SD card folder.
Please ensure the SD card is installed prior to recording.
File Go
The file manager allows you to organize your stored phone files conveniently and efficiently through one
program.
29
Calendar
The calendar helps keep track of your life’s most important moments in one application.
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Alarm Clock
Click on the Clock icon then click the alarm tab to enter the alarm clock interface.
This option allows you to add and edit alarms.
Click to edit or delete
alarms
Click to add alarms
31
Settings
Wireless & Networks
Wi-Fi
• Settings » Wi-Fi to power on. When on, the Wi-Fi will automatically search for available networks.
Any unsecured network can be used directly and any secured network requires a password
or credentials prior to connection.
Bluetooth
• Power on Bluetooth. Once on, Bluetooth will automatically scan for any nearby open devices.
• Click to connect device.
Data Usage
• Mobile and Wi-Fi Data Usage
More Wireless & Networks
• Tethering, Portable Hotspot, VPN, APN
• Airplane Mode
Note: When in flight mode, all network connections will turn off automatically.
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Device
Audio Profiles
This option sets the phone ring tone settings for receiving calls and notifications. Some of the settings
include:
• Vibrate, volume, ring tones, ring tones notification, dial touchpad, and haptic feedback and tones
Display
• Brightness, Auto rotating screen, Wallpaper, Screen Timeout
Storage
• View the phone memory usage
Battery
• General power usage
Apps
• Manage applications - Manage and delete installed applications
• Running Applications- Press the ‘Force Stop’ button to stop any of the applications listed and
removes from the running apps list.
33
Personal
Location
• High Accuracy – Use AGPS, Wi-Fi and Mobile Networks
• Battery Saving – Use Wi-Fi and Mobile Networks
• Device Only – Use AGPS only to determine location
Note: AGPS is dependent on phone hardware and network.
Security
Set up basic screen locks: Use slide, pattern, PIN or password to lock the screen.
• Pattern: The first time there will be simple unlock instructions and examples. Click “next step” to
continue the security pattern step
• PIN: Enter PIN number to unlock the screen
• Password: Use password to unlock the screen
You may stop the security feature at any time.
Set up SIM card PIN lock
• SIM card PIN (Personal Identification Number) is used to prevent unauthorized use of SIM card.
To change a blocked PIN code, you will need to unlock the SIM lock then go to the Change Password
screen. The phone will automatically prompt you enter the old PIN code and ask to enter a new PIN code
twice. The phone will then prompt you that the change was successful. If you enter the PIN incorrectly three
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times, the SIM and PIN codes will be automatically locked. You will need the PUK code to unlock the phone
which is available through your service provider. If you enter the PUK code incorrectly 10 times, the SIM
card will be permanently locked. Please see your service provider for a new SIM card
• Password visible – Make the password visible when it’s typed
• Use security credentials - Allow applications to visit security credentials or other credentials
Language and Input
• Language – Change the language of the phone
• Custom Dictionary - Add or delete words to the custom dictionary
Backup & Reset
• Backup Data – Will back up all application data, WLAN passwords, and other settings to Google's
servers
• Restore to Factory Settings - Clear all data stored
System
Date & Time
• Date and Time adjustment.
35
Schedule Power On & Off
• Schedule power on and off
Accessibility
• Power button ends call and auto rotate screen
• Speak Passwords and large text
Developer Options
If the phone does not display Developer options press “build number” seven (7) times in the about phone
tab in settings.
• The developer option gives access to USB Debugging and other developer options
About Device
• Phone information status and firmware updates
36
Storage
Connect the phone with the USB cable provided. Once connected, a connection interface will appear. In the
connection mode interface, select one of the available options to transfer files to your computer.
You may select to
transfer files through
MTP. For pictures or
images, select PTP
37
Troubleshooting
Below is a list of common problems that may occur when using your mobile phone. Try these easy
troubleshooting steps to resolve any type of issues you may encounter.
The phone does not power on

Press and hold the power key until the startup sequence appears on the display.

Check the battery level and ensure there is sufficient charge.
The phone does not respond after several minutes

Remove and insert the battery – If the phone has an internal battery, please press and hold the
power button.
The phone powers off by itself

Check if the screen lock of the phone is enabled.

Check if the phone needs to be charged.
The battery won’t charge


Check if the battery is already fully charged.
Make sure that the battery is inserted correctly.

Ensure that the battery being used is a approved battery.

Double check if the charger connector is properly connected to the phone.
Note: Connect charger only after the battery has been inserted.
38
The standby time is too short

Please keep in mind that standby time relates directly to phone usage (Internet, Text, Voice Calls,
Maps, etc.).

Batteries typically have to be replaced after a year of use.
The phone cannot connect to the network (Voice or Data)

Verify if you have active service with your service provider.

Contact your local network service provider and verify if you are within its network coverage area.
The phone displays a SIM Error

Make sure the SIM is properly inserted and in its intended slot.

Make sure that the SIM card is not damaged or scratched.
The PIN code was entered incorrectly three times

The SIM card will lock and you will need to enter the PUK code (PIN Unlock Code). Please contact
your local service provider to obtain the PUK.
I cannot make calls


Make sure that the number you dialed is correct and the dial key has been pressed.
Use the full national area code when dialing out of your area or when abroad, use country-specific
international access codes.
I cannot receive calls


Make sure that your phone is connected to a network.
Check the phones Call Divert and Call barring settings (Check with your service provider for these
39
settings and codes)
The caller ID does not display on incoming calls

Contact your local network service provider and verify you have the caller ID feature enabled on
your account or verify if the caller may have blocked his number from appearing.
The caller cannot leave a voicemail message

Contact your local network service provider and verify if the voicemail service is active on your
account or check if the network is busy.
The phone does not connect to the internet

Ensure with your service provider that your account has the appropriate internet/data plan
enabled.

Ensure internet APN settings are configured (Carrier dependent).
Text Messages cannot be Sent / Received


Ensure text messaging is enabled with your service provider.
Ensure APN settings are configured (Carrier dependent).
FCC Statement
1. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference.
(2) This device must accept any interference received, including interference that may cause undesired
operation.
40
2. Changes or modifications not expressly approved by the party responsible for compliance could void the
user's authority to operate the equipment.
NOTE:
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation.
This equipment generates uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications. However, there
is no guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
SAR Information Statement
Your wireless phone is a radio transmitter and receiver. It is designed and manufactured not to exceed the
emission limits for exposure to radiofrequency (RF) energy set by the Federal Communications
Commission of the U.S. Government. These limits are part of comprehensive guidelines and establish
permitted levels of RF energy for the general population. The guidelines are based on standards that were
developed by independent scientific organizations through periodic and thorough evaluation of scientific
41
studies. The standards include a substantial safety margin designed to assure the safety of all persons,
regardless of age and health. The exposure standard for wireless mobile phones employs a unit of
measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6 W/kg. *
Tests for SAR are conducted with the phone transmitting at its highest certified power level in all tested
frequency bands. Although the SAR is determined at the highest certified power level, the actual SAR level
of the phone while operating can be well below the maximum value. This is because the phone is designed
to operate at multiple power levels so as to use only the power required to reach the network. In general,
the closer you are to a wireless base station antenna, the lower the power output. Before a phone model is
available for sale to the public, it must be tested and certified to the FCC that it does not exceed the limit
established by the government adopted requirement for safe exposure. The tests are performed in
positions and locations (e.g., at the ear and worn on the body) as required by the FCC for each model. The
highest SAR value for this model phone when tested for use at the ear is 0.740W/Kg and when worn on the
body, as described in this user guide, is 0.586W/Kg(Body-worn measurements differ among phone models,
depending upon available accessories and FCC requirements). The maximum scaled SAR in hotspot mode
is 0.672W/Kg. While there may be differences between the SAR levels of various phones and at various
positions, they all meet the government requirement for safe exposure. The FCC has granted an
Equipment Authorization for this model phone with all reported SAR levels evaluated as in compliance with
the FCC RFexposure guidelines. SAR information on this model phone is on file with the FCC and can be
found under the Display Grant section of http://www.fcc.gov/ oet/fccid after searching on
FCC ID: 2AHDFGO404 Additional information on Specific Absorption Rates (SAR) can be found on the
Cellular Telecommunications Industry Asso-ciation (CTIA) web-site at http://www.wow-com.com. * In the
United States and Canada, the SAR limit for mobile phones used by the public is 1.6 watts/kg (W/kg)
averaged over one gram of tissue. The standard incorporates a sub-stantial margin of safety to give
additional protection for the public and to account for any variations in measurements.
42
Body-worn Operation
This device was tested for typical body-worn operations. To comply with RF exposure requirements, a
minimum separation distance
of 10mm must be maintained between the user’s body and the handset, including the antenna. Third-party
belt-clips, holsters,
and similar accessories used by this device should not contain any metallic components. Body-worn
accessories that do not meet these requirements may not comply with RF exposure requirements and
should be avoided. Use only the supplied or an approved antenna.
43
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Date Submitted2018-08-01 00:00:00
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