X410FTW Multi-band GSM/WCDMA/LTE phone with Bluetooth, WLAN User Manual TempConfidential_LM-X410FTW_PANAMA_FCC_EN_UG_180420 LG Electronics MobileComm USA, Inc.

LG Electronics MobileComm USA, Inc. Multi-band GSM/WCDMA/LTE phone with Bluetooth, WLAN

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ENGLISH
USER GUIDE
LM-X410FTW
Copyright ©2018 LG Electronics Inc. All rights reserved.
MFL00000000 (1.0)
www.lg.com
About this user guide
ENGLISH
Thank you for choosing this LG product. Please carefully read this user guide before
using the device for the first time to ensure safe and proper use.
• Always use genuine LG accessories. The supplied items are designed only for
this device and may not be compatible with other devices.
• This device is not suitable for people who have a visual impairment due to the
touchscreen keyboard.
• Descriptions are based on the device default settings.
• Default apps on the device are subject to updates, and support for these apps
may be withdrawn without prior notice. If you have any questions about an app
provided with the device, please contact an LG Service Centre. For user-installed
apps, please contact the relevant service provider.
• Modifying the device’s operating system or installing software from unofficial
sources may damage the device and lead to data corruption or data loss. Such
actions will violate your LG licence agreement and void your warranty.
• Some content and illustrations may differ from your device, depending on the
area, service provider, software version, or OS version, and are subject to change
without prior notice.
• Software, audio, wallpaper, images, and other media supplied with your
device are licenced for limited use. If you extract and use these materials for
commercial or other purposes, you may be infringing copyright laws. As a user,
you are fully responsible for the illegal use of media.
• Additional charges may incur for data services, such as messaging,
uploading,downloading, auto-syncing and location services. To void additional
charges, select a data plan suitable to your needs. Contact your service provider
to obtain additional details.
• This user guide is written in major languages for each country. Depending on
the language used, content may partly differ.
Instructional notices
WARNING: Situations that could cause injury to the user and third parties.
CAUTION: Situations that may cause minor injury or damage to the device.
NOTE: Notices or additional information.

Table of contents
Guidelines for safe and efficient use
10
Safety instructions
01
Custom-designed Features
17
Notes on Water Resistant
Properties
19
Video recording features
24
Gallery features
27
Making collage wallpapers
28
Audio recording features
31
Fingerprint recognition
34
Face recognition
38
Multi-tasking feature
39
Always-on Display
40
quick share
41
Quick Help
02
Basic Functions
43
Product components and
accessories
44
Parts overview
46
Turning the power on or off
47
Installing the SIM card
49
Inserting the memory card
50
Removing the memory card
50
Battery
52
Touch screen
55
Home screen
64
Screen lock
68
Memory card encryption
69
Taking screenshots
70
Entering text
75
Content sharing
78
Do not disturb
03
Useful Apps
80
Installing and uninstalling apps
81
App trash
81
Phone
85
Messaging
86
Camera
106
Gallery
111
Contacts
113
QuickMemo+
115
Clock
05
116
Calendar
118
Tasks
118
Music
119
Calculator
119
LG Health
121
E-mail
154
LG Language Settings
122
FM Radio
154
LG Bridge
123
File Manager
155
Phone software update
123
LG Mobile Switch
157
Anti-Theft Guide
123
LG Friends Manager
158
124
Downloads
Open Source Software Notice
Information
124
LG SmartWorld
158
125
RemoteCall Service
Regulatory information
(Regulation ID number, E-labeling, etc.)
125
Cell Broadcast
125
Facebook
126
Instagram
126
Evernote
126
Chrome
126
Google apps
Appendix
158
Trademarks
159
More information
161
FAQ
04
Settings
130
Settings
130
Networks
142
Sound & notification
143
Display
144
General
Table of contents
Guidelines for safe and efficient use
Important information about the device
• Device apps and services are subject to change or cancellation without notice, depending
on the provider’s situation and the software version.
• When the device is turned on for the first time, an initial configuration takes place. The first
booting time may be longer than usual.
Read before use
• To purchase optional items, contact the LG Customer Information Centre for available
dealers.
• The appearance and specifications of the device are subject to change without notice.
• Do not use LG products for other purposes than those originally intended. Using noncertified apps or software may damage the device and this is not covered by warranty.
Before you begin
Safety Guidelines
• To reduce the possibility of electric shock, do not expose your product to high
humidity areas, such as bathroom or swimming pool.
Keep the phone away from heat. Never store your phone in environment that may expose it to
temperatures below 0 °C or above 40 °C, such as outdoor during snowstorm, or in your car in
hot days. Exposure to cold or heat will result in malfunction, damage or permanent failure. Be
careful when using your phone near other electronic devices. The RF emissions from mobile
phones may affect nearby electronic equipment that not adequately shielded. You should
consult manufacturers of any personal medical devices, as in the case of pacemakers and
hearing aides, to determine whether they are susceptible to interference from cell phones. Turn
off your phone in medical facilities or at gas stations. Never place your phone in microwaves, as
it will cause the battery to explode.
Important
• Before using your phone, please read the SAFETY INFORMATION OF THE
TELECOMMUNICATIONS INDUSTRY ASSOCIATION (TIA).
Safety Information
Read these simple guidelines. Breaking the rules may be illegal or dangerous.
More detailed information is provided in this user’s guide.
• Never use an unapproved battery that could cause damages to the phone or the battery
itself, or even explode.
• Never place your phone in a microwave oven, as this will result in an explosion of the
battery.
• Do not dispose of your battery in fire or with hazardous or flammable materials.
• Make sure the battery does not come into contact with sharp-edged items, such as animal
teeth or claws. This could cause a fire.
• Store the battery in a place out of the reach of children.
• Be careful so that children do not swallow any parts of the phone, such as rubber
plugs (earpiece, parts that connect to the phone, etc.). This could cause asphyxiation or
suffocation.
• Disconnect the plug and charger from the outlet when the phone shows that the battery
has been fully charged, because it may cause electric shock or fire hazard.
• When in the car, do not leave your phone, or install a hands-free kit, near the airbag. If
wireless equipment is improperly installed, you can be seriously injured if the airbag is
deployed.
• Do not use mobile phone while driving.
• Do not use the phone in areas where its usage is prohibited. (For example: in airplanes).
• Do not expose the battery charger or adapter to direct sunlight, or use it in places with high
humidity, such as bathroom.
• Never store your phone in temperatures lower than -20 °C or higher than 50 °C.
• Do not use harsh chemicals (such as alcohol, benzene, solvents, etc.) or detergents to clean
the phone. This could cause fire.
• Do not drop the phone, strike it, or shake it hard.
Such actions may harm the phone’s internal circuit boards.
• Do not use your phone in high explosive areas, as this may generate sparks.
• Do not damage the power cord by bending, twisting, pulling, or heating it. Do not use the
plug if it is loose as it may cause fire or electric shock.
• Do not handle the phone with wet hands while it is charging. This can cause electric shock
or seriously damage your phone.
• Do not disassemble the phone.
Guidelines for safe and efficient use
• Do not make or answer calls while charging the phone, which can cause a short circuit,
electric shock, or fire.
• Use only batteries and chargers provided by LG. The warranty does not apply to products
provided by other providers.
• Only authorized personnel should service the phone and its accessories.
• Installation or service may result in accidents and consequently invalidate the warranty.
• Do not hold or let the antenna come in contact with your body during a call.
• Emergency calls can be made only within a service area. To make an emergency call, make
sure you are within a service area and the phone is on.
• Use your accessories, such as headphones or headsets, with caution, ensuring that the
cables are plugged properly and that they do not touch the antenna unnecessarily.
• Do not use your device near medical equipment without requesting permission. Please
consult your doctor to determine if operation of your device may interfere with the
operation of your medical device.
Information about the RF exposure from FCC
• Read this information before operating the phone.
In August 1996, the Federal Communications Commission (FCC) of the United States,
with its action in Report and Order FCC 96-326, adopted an updated safety standard for
human exposure to radio frequency (RF) electromagnetic energy emitted by FCC regulated
transmitters. Those guidelines are consistent with the safety standard previously set by both
international and U.S. standards. The design of this phone complies with FCC guidelines and
these international standards.
Body effects
This device was tested for typical body operation, keeping a distance of 1 cm (0.39 inch)
between the user’s body and the back of the phone. To comply with RF exposure requirements
of the FCC standards, a minimum distance of 1 cm (0.39 inch) between the user’s body and
the back of the phone is required.
Belt-clips, holsters, and similar accessories containing metallic components from others
manufacturers should not be used.
Accessories worn close to the body, without keeping a minimum distance of 1 cm (0.39 inch)
between the user’s body and the back of the phone, and that have not been tested for typical
body operation, may not comply with FCC’s RF exposure limits and should be avoided.
Guidelines for safe and efficient use
Class B Compliance under article 15 of the FCC
This device and its accessories comply with Article 15 of the FCC rules.
The operation is subject to the following conditions:
(1) This device, and its accessories, will not cause harmful interference and (2) this device and
its accessories must accept any interference received, including interference that could cause
an undesired operation.
15.21
Caution: The user is cautioned that changes or modifications not expressly approved by the
party responsible for compliance could void the user's authority to operate the equipment.
15.105 - Class B digital device or peripheral
For a Class B digital device or peripheral, the instructions furnished the user shall include the
following or similar statement, placed in a prominent location in the text of the manual:
Note: This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Battery Precautions
• Do not disassemble.
• Do not short-circuit.
• Do not expose to high temperatures, over 60 °C (140 °F).
• Do not incinerate.
Battery Disposal
• Please dispose of your battery properly, or bring it to your wireless provider for recycling.
• Do not dispose of your battery in fire or with hazardous or flammable materials.
Guidelines for safe and efficient use
Adapter Precautions (Charger)
• Using the wrong battery charger could damage your phone and void your warranty.
• The adapter or battery charger is only designed for indoor use.
• Do not expose the battery charger or adapter to direct sunlight, or use it in places with high
humidity, such as the bathroom.
Cautions for Battery
• Do not disassemble or open crush, bend or deform, puncture or shred.
• Do not modify or remanufacture, attempt to insert foreign objects into the battery,
immerse or expose to water or other liquids, expose to fire, explosion or other hazard.
• Only use the battery for the system for which it is specified.
• Only use the battery with a charging system that has been qualified with the system per
this standard. Use of an unqualified battery or charger may present a risk of fire, explosion,
leakage, or other hazard.
• Do not short circuit a battery or allow metallic conductive objects to contact battery
terminals.
• Replace the battery only with another battery that has been qualified with the system
per this standard, IEEE-Std-1725. Use of an unqualified battery may present a risk of fire,
explosion, leakage or other hazard.
• Promptly dispose of used batteries in accordance with local regulations.
• Battery usage by children should be supervised.
• Avoid dropping the phone or battery. If the phone or battery is dropped, especially on a hard
surface, and the user suspects damage, take it to a service center for inspection.
• Improper battery use may result in a fire, explosion or other hazard.
• For those host devices that utilize a USB port as a charging source, the host device’s user
manual shall include a statement that the phone shall only be connected to products that
bear the USB-IF logo or have completed the USB-IF compliance program.
• Always unplug the charger from the wall socket after the phone is fully charged to save
unnecessary power consumption of the charger.
Avoid damage to your ear
• Damage to your hear can occur due to constant exposure to excessive high sound. We,
therefore, recommend that you do not turn on or off the phone near your ear. We also
recommend you be reasonable with the music and volume level.
• If you listen to music, please ensure that the volume level is adequate, so that you are
aware of your surroundings. This is particularly important when attempting to cross a
street.
Guidelines for safe and efficient use
Safety instructions
TIA’s Safety Information
This includes complete security information on wireless phones from TIA (Telecommunications
Industry Association).
It’s required, for CTIA Certification, the inclusion in the user manual of text covering pacemakers,
hearing aids and other medical devices. It’s encouraged the use of the remaining TIA language
when relevant.
Exposure to Radio Frequency Signal
Your wireless handheld portable telephone is a lowpower radio transmitter and receiver. When
it is ON, it receives and also sends out radio frequency (RF) signals.
In August, 1996, the Federal Communications Commissions (FCC) adopted RF exposure
guidelines with safety levels for handheld wireless phones. Those guidelines are consistent with
the safety standards previously set by both U.S. and international standards bodies:
ANSI C95.1 (1992) *
NCRP Report 86 (1986)
ICNIRP (1996)
Those standards were based on comprehensive and periodic evaluations of the relevant
scientific literature. For example, over 120 scientists, engineers, and physicians from
universities, government health agencies, and industry reviewed the available body of research
to develop the ANSI Standard (C95.1).
* American National Standards Institute; National Council on Radiation Protection and
Measurements; International Commission on Non-Ionizing Radiation Protection.
The design of your phone complies with the FCC guidelines (and those standards).
Suggestions for a more efficient operation
For your phone to operate most efficiently:
• Do not touch the antenna unnecessarily, when the phone is in use. The contact with the
antenna affects call quality, and may cause the phone to operate at a higher power level
than otherwise would be need.
Driving
Check the laws and regulations related to the use of wireless phones in the areas where you
drive. Always obey these regulations. Also, if using your phone while driving, make sure to:
• Pay full attention to driving; driving safely is your first responsibility;
• Use hands-free operation, if available;
Safety instructions
10
• Pull off the road and park, before making or answering a call, if driving conditions demand
so.
Electronic Devices
Most modern electronic equipment is shielded from RF signals.
However, certain electronic equipment may not be shielded against the RF signals from your
wireless phone.
Pacemaker
The Medical Industry Manufacturers Association recommends a minimum distance of fifteen
(15) centimeters, or six (6) inches, between a handheld wireless phone and a pacemaker, in
order to avoid potential interference between them.
These advices are consistent with independent researches, and with recommendations based
on wireless technology research.
People with pacemakers should:
• Always keep the product more than six (6) inches from their pacemaker when the product
is turned ON.
• Not carry the phone in a shirt pocket.
• Use the ear opposite to the pacemaker, to minimize the potential interference.
• If you have any reason to suspect that interference is taking place, switch off your phone
immediately.
Hearing Aids
Some digital wireless phones may interfere with some hearing aids. In the event of such
interference, we recommend that you contact your service provider.
Other Medical Devices
If you use any other personal medical devices, consult your device manufacturer to determine
if they are adequately shielded from external RF energy. Your doctor can help you obtain this
information.
Health Care Facilities
Turn off your phone in health care facilities, whenever there are signs asking you to do so.
Hospitals or health care facilities may use equipment that could be sensitive to external RF
energy.
Safety instructions
11
Vehicles
RF signals may affect improperly installed or inadequately shielded devices in motor vehicles.
Check with the manufacturer, or its representative, regarding your vehicle.
You should also consult the manufacturer about any equipment that has been added to your
vehicle.
Facilities with signs
Turn off the phone in any facility where warning signs request you to do so.
Airplanes
FCC regulations prohibit the use of phones while in the air.
Turn off your phone before boarding an airplane.
Blasting Areas
To avoid interfering with blasting operations, turn your phone off when in a ‘blasting area’ or in
areas with signs that read: ‘Turn off two-way radios’ . Obey all signs and instructions.
Potentially Explosive Atmosphere
Turn off the phone when in an area with a potentially explosive atmosphere, and obey all signs
and instructions.
Sparks in such areas could cause an explosion or fire that could result in personal injury or
death.
Areas with a potentially explosive atmosphere are often clearly marked, but not always. Among
the potentially dangerous areas are:
Fueling areas (such as gas stations), areas below deck on boats, facilities where chemical
products are transferred or stored, vehicles using liquefied petroleum gas (as propane or
butane), areas where the air contains chemicals or particles (such as grain, dust or metal
powders), and any other areas where you would normally be advised to turn off your vehicle
engine.
For vehicles equipped with air bags
Air bags inflate with strong force. Do not place objects in the area over the air bag or in its
deployment area, including wireless equipment, either installed or portable.
Serious injuries could occur if wireless equipment is improperly installed into the car when the
air bag inflates.
Safety instructions
12
Safety Information
Read and observe the following information for the safe and proper use of your phone, and to
prevent any damage.
Also, keep the user’s guide in an accessible place at all times after reading it.
Charger, Adapter and Battery Security
• The charger and adapter are designed only for indoor use.
• Dispose of your battery properly, or bring it to your wireless provider for recycling.
• The battery doesn’t need to be fully discharged before recharging.
• Only use LG approved chargers that are specifically made for your phone model, since they
are designed to maximize the battery life.
• Do not disassemble or short-circuit it.
• Keep the metal contacts on the battery clean.
• Replace the battery when it no longer provides acceptable performance. The battery can be
recharged several hundred times before replacement.
• Charge the battery after long periods without use to maximize its life.
• The battery life will vary depending on usage patterns and environmental conditions.
• Intensive use of backlighting, browser, and packet data connectivity affect battery life and
talk/standby times.
• The role of self-protection interrupts the phone when its operation is in an abnormal state.
In this case, remove the battery from the phone, reinstall it, and turn on the phone.
Explosion, Shock and Fire Danger
• Do not place the phone in a place exposed to excessive dust, and keep the minimum
required distance between the power cord and heat sources.
• Unplug the power cord before cleaning the phone, and clean the power plug whenever it
is dirty.
• When using the power plug, make sure it is firmly connected. Otherwise, it can overheat or
start a fire.
• Placing the phone in a pocket or bag without covering the receptacle (power plug pin),
metallic articles (such as a coin, clip or pen) may short-circuit the phone. Always cover the
receptacle when not in use.
• Do not short-circuit the battery. Metal items, such as coins, paper clips, or pens, in your
pocket or bag may cause a shortcircuit between the + and - terminals of the battery (metal
strips on the battery). The short-circuit of the terminals may damage the battery and cause
an explosion.
Safety instructions
13
General Notice
• Using a damaged battery, or inserting it into the mouth can cause serious injuries.
• Do not place the phone in proximity to items containing magnetic components, such
as credit cards, calling cards, bank books, or subway tickets. The phone magnetism may
damage the data stored in the magnetic strip.
• Talking on the phone for a long period of time may reduce call quality, because of the heat
generated during use.
• When the phone has not been in use for a long time, store it in a safe place, with the power
cord unplugged.
• Using the phone close to a receiving equipment (such as TV or radio) may cause
interference.
• Do not immerse your phone in water. If this happens, immediately turn it off and remove
the battery. If your phone does not work, take it to an LG Authorized Service Facility.
• The power supply contains elements that could be harmful to your health, if components
are handled directly. If this happens, we recommend immediate hand-washing.
• Do not paint the phone.
• Data stored in your phone might be deleted due to careless use, hardware repair or
software upgrade. Please backup your important phone numbers (ringtones, text or voice
messages, images, and videos might also get deleted). The manufacturer is not liable for
damages due to loss of data.
• When using the phone in public places, you may set the ringer on vibrate to avoid
disturbing others.
• Do not switch the phone on/off while it is in your ear.
• Repairs under warranty, at LG’s discretion, may include replacement parts or boards that
are either new or reconditioned, provided that they have functionality equal to that of the
parts being replaced.
• Please ensure that the product does not get in contact with liquid. Do not use or recharge
the product if it is wet. Once the product becomes wet, the liquid damage indicator changes
color. Please note that this will limit you from receiving any free-of-charge repair services
provided under warranty.
Precautions when using SIM cards
• Do not insert the SIM card into the device with the label or seal attached. This may cause
damage.
• Do not remove the SIM card while using the device.
• This may damage the SIM card or the system.
• Take extra care to ensure that the SIM card is not scratched, bent, or damaged by magnet.
This may delete files saved on the SIM card or cause device malfunctions.
Safety instructions
14
Precautions when using memory cards
• Make sure that the orientation is correct when inserting the memory card. Inserting using
the wrong orientation may damage the card.
Ambient temperatures
Use your phone in temperatures between 0 ºC and 40 ºC, if possible. Exposing your phone to
extremely low or high temperatures may result in damage, malfunction, or even explosion.
Notice for Battery replacement
• For your safety, do not remove the battery incorporated in the product. If you need
to replace the battery, take it to the nearest authorised LG Electronics service
point or dealer for assistance.
• Li-Ion Battery is a hazardous component which can cause injury.
• Battery replacement by non-qualified professional can cause damage to your
device.
Securing personal information
• Make sure to protect your personal information to prevent data leakage or misuse of
sensitive information.
• Always back up important data while using the device. LG is not responsible for any data
loss.
• Make sure to back up all data and reset the device when disposing of the device to prevent
any misuse of sensitive information.
• Read the permission screen carefully while downloading applications.
• Be cautious using the applications that have access to multiple functions or to your
personal information.
• Check your personal accounts regularly. If you find any sign of misuse of your personal
information, ask your service provider to delete or change your account information.
• If your device is lost or stolen, change the password of your account to secure your
personal information.
• Do not use applications from unknown sources.
Safety instructions
15
01
Custom-designed
Features
Notes on Water Resistant Properties
This product is water and dust resistant in compliance with the Ingress Protection
rating IP68.
Your product has undergone testing in a controlled environment and is proven to
be water and dust resistant in certain circumstances (meets the requirements of
classification IP68 as described by the international standard IEC 60529 - Degrees
of Protection provided by Enclosures [IP Code]; test conditions: 15-35 ºC, 86106kPa, 1.5 meter, for 30 minutes). Do not expose the device in conditions that
are different from the test conditions. Results may vary in actual use.
WARNING
In conditions that are different from LGE’s test conditions for IP68 (as specified in
this manual), the liquid damage indicator located inside the product changes colour.
Please note that any damages that occur due to such causes makes you ineligible
for any free-of-charge repair services provided under warranty.
Avoid exposing the product to environments with excessive dusts or moisture. Do
not use the product in the following environments.
Do not immerse the product in any liquid chemicals (soap, etc.) other than
water.
Do not immerse the product in salt water, including seawater.
Do not immerse the product in a hot spring.
Do not swim with this product.
Do not place the product directly on sand (such as at a beach) or mud.
Do not immerse your product in water deeper than approximately
1.5 meter.
Do not immerse your product in water for longer than 30 minutes.
Custom-designed Features
17
• If your product becomes wet be sure to wipe the microphone, speaker, and
stereo jack with a dry cloth before use.
• Should your product or your hands become wet, dry them before handling the
product.
• Do not use the product in places where it may be sprayed with high pressure
water (e.g. near a faucet or shower head) or submerge it in water for extended
periods of time, as the product is not designed to withstand high water
pressure.
• This product is not resistant to shock. Do not drop the product or subject it to
shock. Doing so might damage or deform the main unit, causing water leakage.
• The product’s water and dust resistant features may be damaged by dropping
or receiving an impact.
• If the product gets wet, use a clean, soft cloth to dry it thoroughly.
• The touch screen and other features may not work properly if the device is used
while wet.
• Your product is water resistant only when the SIM/Memory card tray is properly
inserted into the product.
• Do not open or close the SIM/Memory card tray while the product is wet or
immersed in water. Exposing the open tray to water or moisture may damage
the product.
• The SIM/Memory card tray contains rubber [packing] to help prevent dust,
water, or moisture from entering the product. Do not damage the rubber
[packing] as this may allow dust, water, or moisture to enter your product and
cause damage.
• Failure to follow the provided instructions may invalidate your device’s limited
warranty.
Custom-designed Features
18
Video recording features
Wide-angle camera
You can take photos or record videos with a wider range than your actual field of
vision by using the wide-angle on the front and rear camera.
Launch the Camera app, then tap
or
to switch between the
standard and wide-angle.
Front camera
Standard angle icon
Wide-angle icon
Rear camera
Standard angle icon
Wide-angle icon
• See Starting the camera for details.
Custom-designed Features
19
SQUARE camera mode
You can take multiple photos or videos in the form of a collage by using the front
and rear cameras. Photos and videos can be saved with different layouts.
Launch the Camera app, then tap AUTO (
) SQUARE (
).
Tap MODE and select the desired camera mode.
To take a photo, tap
. To record a video, tap
Snap shot
You can take a photo or record a video and preview it right away.
In the SQUARE mode, tap MODE
Tap
to take photo. To record a video, tap
Grid shot
You can take up to 4 photos or videos (max of 3 seconds) organised in a square.
In the SQUARE mode, tap MODE
Tap
/ to take photos or record videos simultaneously or sequentially
depending on the displayed layout order.
Tap
to save.
Custom-designed Features
20
Match shot
You can take 2 photos or videos at the same time or separately.
In the SQUARE mode, tap MODE
Tap
Tap
Tap
to save (if necessary).
to take a photo or record a video at the same time or separately.
to take photos or record videos.
Guide shot
You can take photos by following the pose of another photo.
In the SQUARE mode, tap MODE
Select from the poses on the right to choose the one you want to follow.
Tap
to take a photo.
• Use the slide bar to control the background transparency.
Custom-designed Features
21
Tracking focus while using the camera
You can track and maintain focus on an object while taking photos or recording
videos.
Launch the Camera app, then tap
Take the photo or start recording your video.
Tracking focus.
Before recording a video or taking a photo, lightly tap the screen to select an
object to focus on.
• See Starting the camera for details.
• To use this feature, select the standard camera (
recording videos.
) for taking photos or
• This feature is unavailable when you use the front camera or the wide-angle
camera.
• This feature is unavailable in the following cases:
-- Video size limitation: Resolution is set as UHD 16:9.
-- FPS limitation: FPS is set as 60 FPS.
Custom-designed Features
22
Steady recording
You can use the Steady recording feature to minimise motion blur while recording
a video.
Launch the Camera app, then tap AUTO ( ), SQUARE ( ), or MANUAL ( )
Steady recording
• See Starting the camera for details.
Signature
You can create a personalised photo by using your signature.
Launch the Camera app, then tap AUTO (
Add signature.
Enter the signature as desired and tap ADD.
• This feature is not available when you use the Manual video mode.
Custom-designed Features
23
Hi-Fi video recording
Record high quality videos by capturing higher quality sound with a wider dynamic
frequency range using 2 sensitive AOP (Acoustic Overload Point) mics and
incredible Hi-Fi recording.
Launch the Camera app, then tap MANUAL ( )
Hi-Fi
• See Starting the camera for details.
• Hi-Fi videos can only be played in apps that support Hi-Fi.
• This feature is unavailable when you use the front camera.
Gallery features
Floating button
To quickly move to the Home screen while viewing the Gallery in landscape
orientation, touch and hold , move your finger upward to ,
then release it.
• You can move the floating button’s position by dragging it horizontally along the
bottom part of the screen.
Custom-designed Features
24
Camera roll
You can view the photos and videos you have taken on the camera preview screen.
Camera roll.
Launch the Camera app, then tap AUTO ( )
• When you take photos or record videos, you can view the thumbnails for the
saved pictures along the side of the screen.
• Scroll the thumbnail lists up or down to browse the photos and videos.
• Tap a thumbnail to view the photo or video on the camera screen.
• Tap the thumbnail again to return to the camera viewfinder.
• This feature is not supported when you take a photo or record a video in the 18:9
aspect ratio.
• Camera roll feature is only available in Auto view mode.
Related content
You can edit and customise related content in the Gallery.
While viewing a picture preview, tap
When the icon related with the date you took the photo appears, touch the
screen.
Custom-designed Features
25
• You can view the photos related with the date you chose.
• Related content can be related to up to four combinations of ‘Memories, Date,
Place, Camera mode’.
• Tap
• Tap
to save the related content as a video.
to access additional options.
Custom-designed Features
26
Making a GIF
You can easily make a GIF file using recorded video.
At the desired starting point while watching the video, tap
Create GIF.
Select the length of the GIF you want to create.
• GIF is generated for the time selected from the current time.
• For videos less than 5 seconds, GIF images are automatically generated for
the remaining time.
• The GIF making feature is provided for the user’s creative activity. If you infringe
other’s copyright or defamation laws by using the GIF making feature, you may
be liable for civil and criminal liability. Be sure to not duplicate or transfer work of
others without permission. LG Electronics cannot accept any liability for the user’s
action.
Making collage wallpapers
You can make your own collage image to display it as a lock screen.
You can select multiple collage images as a wallpaper that changes each time you
turn on or off the screen.
Tap
Settings Display Lock screen Wallpaper Collage
Wallpapers.
Tap
and select the images you want to display as a collage.
Custom-designed Features
27
3
Edit the slideshow as desired and tap SET WALLPAPER.
Audio recording features
HD Audio Recorder overview
You can configure the audio settings manually so that you can record audio based
on the settings optimised for the selected mode.
Recording modes
You can record a high definition audio file by selecting and configuring the audio
mode to suit the recording environment.
Tap
Essentials HD Audio Recorder
Custom-designed Features
28
Normal
You can record audio without extra settings.
Concert
You can record audio in a concert or other music events.
Custom
You can configure the desired settings to record audio.
• When you connect the earpiece to the device,
the microphone to use.
appears. Tap
and then select
Studio Mode
With Studio mode, you can play an audio file or music and record your voice at the
same time, create a chord by recording your voice multiple times, and record your
comments over the presenter’s or speaker’s original audio file.
Tap
Select
Essentials HD Audio Recorder.
Custom.
Tap
and select an audio file to use as background music.
Tap
to record voice.
Tap
to save the recorded file.
• Background music can only be played through earphones. Make sure to plug in
earphones before using this feature.
Custom-designed Features
29
Other useful features for use of the HD Audio
Recorder app
GAIN
You can adjust the sensitivity of the sound recorded by the microphone.
The higher the GAIN value is set, the more sensitively the sound is recorded.
LCF
You can filter any low-pitched noises such as the low hum of the air conditioner.
The higher the LCF (Low Cut Filter) value is set, the better high-frequency noises
are filtered.
LMT
It can prevent clipping of the recorded sound. The higher the LMT (Limiter) value is
set, the more low frequency sounds that will not get clipped.
• To change additional settings, tap
Settings, then customise the file type, bit
depth, sampling rate and other settings.
• You can monitor sound quality with the connected earpiece while recording audio.
While recording audio in Studio mode, sound monitoring is not supported. You can
hear only the background music.
Custom-designed Features
30
Fingerprint recognition
Fingerprint recognition overview
You must register your fingerprint on your device first before using the fingerprint
recognition function.
You can use the fingerprint recognition function in the following cases:
• To unlock the screen.
• To view the locked content in the Gallery or QuickMemo+.
• Confirm a purchase by signing in to an app or identifying yourself with your
fingerprint.
• Your fingerprint can be used by the device for user identification. Very similar
fingerprints from different users may be recognised by the fingerprint sensor as
the same fingerprint.
Precautions for fingerprint recognition
Fingerprint recognition accuracy may decrease due to a number of reasons. To
maximise the recognition accuracy, check the following before using the device.
• The device’s Power/Lock key has a fingerprint sensor. Ensure that the Power/
Lock key is not damaged by a metallic object, such as coin or key.
• When water, dust or other foreign substance is on the Power/Lock key or your
finger, the fingerprint registration or recognition may not work. Clean and dry
your finger before having the fingerprint recognised.
• A fingerprint may not be recognised properly if the surface of your finger has a
scar or is not smooth due to being soaked in water.
• If you bend your finger or use the fingertip only, your fingerprint may not be
recognised. Make sure that your finger covers the entire surface of the Power/
Lock key.
Custom-designed Features
31
• Scan only one finger for each registration. Scanning more than one finger may
affect fingerprint registration and recognition.
• The device may generate static electricity if the surrounding air is dry. If the
surrounding air is dry, avoid scanning fingerprints, or touch a metallic object
such as coin or key before scanning fingerprints to remove static electricity.
Registering fingerprints
You can register and save your fingerprint on the device to use fingerprint
identification.
Tap
Settings General Fingerprints & security Fingerprints.
• A lock screen must be set in order to be able to use this feature.
• If the screen lock is not active, configure the lock screen by following the onscreen instructions. See Setting a screen lock for details.
Locate the Power/Lock key on the back of the device and gently put your finger
on it to register the fingerprint.
• Gently press the Power/Lock key so that the sensor can recognise your fingerprint.
If you press the Power/Lock key with an excessive force, the screen lock function
may start or the screen may be turned off.
• Ensure that your fingertip covers the entire surface of the sensor of the Power/
Lock key.
Custom-designed Features
32
3
Follow the on-screen instructions.
• Repeat scanning the fingerprint by moving your finger little by little until the
fingerprint registers.
When the fingerprint registration is done, tap OK.
• Tap ADD MORE to register another fingerprint. If you register only one
fingerprint and the corresponding finger is not in a good condition, the
fingerprint recognition may not work well. As the preventive measure
against this kind of situation, register multiple fingerprints.
Managing fingerprints
You can edit or delete registered fingerprints.
Tap
Settings General Fingerprints & security Fingerprints.
Unlock according to the specified lock method.
From the fingerprint list, tap a fingerprint to rename it. To delete it, tap
Unlocking the screen with a fingerprint
You can unlock the screen or view the locked content by using your fingerprint.
Activate the desired function:
Tap
Settings General Fingerprints & security Fingerprints.
Unlock according to the specified lock method.
On the fingerprint settings screen, activate the desired function:
• Screen lock: Unlock the screen with a fingerprint.
• Content lock: Unlock content with a fingerprint. To do this, make sure that
the content lock is set.
Custom-designed Features
33
Face recognition
Face recognition overview
You can release the screen lock by using the saved facial data.
• This feature may be more vulnerable to security than the other screen locks such
as Knock Code, Pattern, PIN, and Password.
• When a similar face or your photo image is used, the screen lock can be released.
• The recognised facial data is securely stored in your device.
• When the face recognition is selected for screen lock, you must enter the Knock
Code, Pattern, PIN, or Password that has been used for face registration without
directly using the face recognition after the power is turned on. Accordingly, be
careful not to forget the specified value.
• If the device cannot detect your face, or you forgot the value specified for
registration, visit the nearest LG Customer Service Centre with your device and
ID card.
Precautions for face recognition
Face recognition accuracy may decrease in the following cases. To increase its
accuracy, check the following before using the device.
• Whether your face is covered with a hat, eyeglasses, or mask, or your face is
significantly different due to heavy makeup or beard.
• Whether there are fingerprints or foreign substances on the front of the
camera lens, or your device cannot detect your face due to a too bright or dark
light.
Custom-designed Features
34
Registering facial data
Before use of the face recognition feature, register your facial data on your device.
Tap
Settings Display Lock screen Select screen lock Allow face
recognition.
• To use this feature, the screen lock must have been set with a Knock Code,
Pattern, PIN, or Password.
• When the screen lock is not set, register the data by following the on-screen
instructions. See Setting a screen lock for details.
Raise your device in the front of your eyes.
When the face registration is done, tap OK.
Register your face by following on-screen instructions.
• Register your face in a room that is not too bright or dark.
• Position your entire face inside the guideline on the screen, and then adjust
it by slowly moving up, down, left, or right.
Unlocking the screen with your face
You can release the screen lock with your face instead of Knock Code, Pattern, PIN,
or Password.
Tap
Settings Display Lock screen Select screen lock.
Unlock the screen according to the specified method.
Drag
to activate the face recognition feature.
Custom-designed Features
35
Improving the face recognition
You can add facial data in various conditions to improve face recognition.
Tap
Settings Display Lock screen Face Recognition.
Unlock the screen according to the specified method.
Select Improve face recognition.
Register your face by following on-screen instructions.
When the face registration is done, tap OK.
Deleting facial data
You can delete the registered facial data and register it again if the face recognition
does not work properly.
Tap
Settings Display Lock screen Face Recognition.
Unlock the screen according to the specified method.
Select Delete face to delete the facial data.
Unlocking the screen with your face when the screen is turned
off
With the screen turned off, raise your device and look at the front of the screen.
The device can detect your face and the screen is unlocked.
To deactivate this feature, follow the instruction below.
Tap
Settings Display Lock screen Face Recognition.
Unlock the screen according to the specified method.
Drag Allow when screen is off
to deactivate the feature.
• Face recognition feature is available only when the screen is locked.
Custom-designed Features
36
Unlocking the screen with face recognition and then screen
swiping
With the screen turned off, you can unlock the screen by performing face
recognition and then swiping the screen.
Tap
Settings Display Lock screen Face Recognition.
Unlock the screen according to the specified method.
Drag Swipe to unlock after face recognized
to activate the feature.
Enhancing the face recognition
You can prevent your device from being unlocked by photos, images, or videos.
Tap
Settings Display Lock screen Face Recognition.
Unlock the screen according to the specified method.
Drag Advanced face recognition
to activate the feature.
• Face recognition speed may decrease when you activate this feature.
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37
Multi-tasking feature
Multi-Window
You can use two apps at the same time by separating the screen into the multiple
windows.
While using an app, touch and hold
from the Home touch buttons, then select
an app from the recently used apps list.
• You can use two apps displayed on the main screen at the same time.
• To stop the Multi-Window feature, touch and hold .
• The Multi-Window feature is not supported by some apps, including downloaded
apps.
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38
Overview screen
The Overview screen provides a preview of your recently used apps.
on the Home, then tap the displayed
To view the list of recently used apps, tap
app.
• Touch and hold an app and drag it to the top of the screen to start the app with
the Multi-Window feature. You can also tap at the top of each app.
Always-on Display
You can display the date, time, signature or other information on the screen even
when the main screen is turned off. Always-on Display is a useful feature in order to
check the time quickly and display your own signature.
Tap
Settings Display Always-on display and then tap
activate it.
to
• This feature may be turned on when you purchase the device.
• The default setting may vary depending on the area and service provider.
Tap Content and select the item you want to display when the screen is off.
• Make sure to check that your signature does not exceed the input field.
• The battery may drain faster when you use Always-on display. Turn off this feature
to use the battery longer.
Custom-designed Features
39
quick share
You can share a photo or video to the app you want immediately after taking it.
Tap
, then take a photo or record a video.
Tap the app icon that appears on the screen to share it using that app.
You can also swipe the icon towards the opposite direction to see what other
apps you can use to share your photos and videos.
quick share icon
• The app displayed by the quick share icon may vary, depending on the type and
frequency of access to the apps installed on the device.
• You can use this feature only when you take a photo or record a video in the AUTO
and SQUARE modes. See AUTO mode and SQUARE camera mode for details.
Custom-designed Features
40
Quick Help
You can view help information about the main features of the device, frequently
asked questions or the user guide. Search for help information using keywords. You
can solve your problems quickly by consulting one-on-one with a specialist.
Tap
Quick Help.
Search for help information by entering keywords in the search field.
• This feature is periodically updated utilising user feedback.
• Available menu items may vary depending on the area or service provider.
• You can view the user manual online from the Quick Help app to view detailed
information about the device’s features.
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41
02
Basic Functions
Product components and accessories
The following items are included with your device.
• Device
• Stereo headset
• USB cable
• Charger
• Quick Start Guide
• Ejection pin
• The items described above may be optional.
• The items supplied with the device and any available accessories may vary
depending on the area and service provider.
• Always use genuine LG Electronics accessories. Using accessories made by other
manufacturers may affect your device's call performance or cause malfunctions.
This may not be covered by LG's repair service.
• If any of these basic items are missing, contact the dealer from which you
purchased your device.
• To purchase additional basic items, contact an LG Customer Service Centre.
• To purchase optional items, contact an LG Customer Service Centre for available
dealers.
• Some items in the product box are subject to change without notice.
• The appearance and specifications of your device are subject to change without
notice.
• Device specifications may vary depending on the area or service provider.
• Be sure to use authentic accessories provided by LG Electronics. Using third-party
accessories may damage the device or cause malfunctions.
• Remove the protective film from the Fingerprint sensor before use of the
fingerprint recognition feature.
Basic Functions
43
Parts overview
Earpiece
Proximity/Ambient light
sensor
Front camera lens
Volume keys (+/-)
Stereo headset jack
Nano-SIM/Memory card
tray
Touch screen
Charger/USB cable port
Microphone
Rear camera lens
(Wide-angle)
Flash
Rear camera lens
(Standard)
Power/Lock key,
Fingerprint sensor
NFC area
Speaker
Basic Functions
Microphone
44
• Proximity/Ambient light sensor
-- Proximity sensor: During a call, the proximity sensor turns off the screen
and disables touch functionality when the device is in close proximity to the
human body. It turns the screen back on and enables touch functionality
when the device is outside a specific range.
-- Ambient light sensor: The ambient light sensor analyses the ambient light
intensity when the auto-brightness control mode is turned on.
• Volume keys
-- Adjust the volume for ringtones, calls or notifications.
-- While using the Camera, gently press a Volume key to take a photo. To take
continuous photos, press and hold the Volume key.
-- Press the Volume Down (-) key twice to launch the Camera app when the
screen is locked or turned off. Press the Volume Up (+) key twice to launch
Capture+.
• Power/Lock key (Fingerprint sensor)
-- Briefly press the key when you want to turn the screen on or off.
-- Press and hold the key when you want to select a power control option.
-- Turn on the fingerprint recognition feature to simplify the process of
unlocking the screen. See Fingerprint recognition overview for details.
• Your device has an internal rechargeable battery. For your safety, do not remove
the embedded battery.
• Some functions may be restricted for access, depending on the device
specifications.
• On the rear of the device includes a built-in NFC antenna. Be cautious when
handling the device to avoid damaging or covering the NFC antenna.
• Do not put heavy objects on the device or sit on it. Failure to do so may damage
the touch screen.
• Screen-protective film or accessories may interfere with the proximity sensor.
• If your device is wet or is being used in a humid place, the touch screen or buttons
may not function properly.
Basic Functions
45
Hold the device correctly as shown below. If you cover the microphone hole with
a hand, finger, or protective case while using the device, you may sound unclear
during a call.
Good example
Microphone
Bad example
Do not cover the microphone.
Turning the power on or off
Turning the power on
When the power is turned off, press and hold the Power/Lock key.
• When the device is turned on for the first time, initial configuration takes place.
The first booting time for the smart phone may be longer than usual.
Turning the power off
Press and hold the Power/Lock key, then select Power off.
Basic Functions
46
Power control options
Press and hold the Power/Lock key, then select an option.
• Power off: Turn off the device.
• Power off and restart: Restart the device.
• Turn on Airplane mode: Block telecommunication-related functions, including
making phone calls, messaging and browsing the Internet. Other functions
remain available.
Installing the SIM card
Insert the SIM (Subscriber Identity Module) card provided by your service provider
to start using your device.
• Be careful with the ejection pin since it has a sharp edge.
• In order for the water-resistant and dust-resistant features to work effectively,
the card tray must be inserted correctly.
Insert the ejection pin into the hole on the card tray.
Pull out the card tray.
Basic Functions
47
3
Put the SIM card on the card tray with the gold-coloured contacts facing
downwards.
Insert the card tray back into the slot.
• This device supports only Nano SIM cards.
• For problem-free performance, it is recommended to use the device with the
correct type of SIM card. Always use a factory-made SIM card supplied by the
operator.
• If you insert the card tray into your device while the card tray is wet, your device
may be damaged. Always make sure the card tray is dry.
Precautions when using the SIM card
• Do not lose your SIM card. LG is not responsible for damage and other issues
caused by loss or transfer of a SIM card.
• Be careful not to damage the SIM card when you insert or remove it.
Basic Functions
48
Inserting the memory card
Insert the memory card into your device.
The device can support up to a 2 TB microSD card. Depending on the memory
card manufacturer and type, some memory card may not be compatible with your
device.
Insert the ejection pin into the hole on the card tray.
Insert the card tray back into the slot.
Pull out the card tray.
Put the memory card on the card tray with the gold-coloured contacts facing
downwards.
• Some memory cards may not be fully compatible with the device. If you use an
incompatible card, it may damage the device or the memory card, or corrupt the
data stored in it.
• Frequent writing and erasing of data may shorten the memory card lifespan.
Basic Functions
49
Removing the memory card
Unmount the memory card before removing it for safety.
Tap
Settings General Storage
Insert the ejection pin into the hole on the card tray.
Pull out the card tray and remove the memory card.
• Do not remove the memory card while the device is transferring or accessing
information. This may cause data to be lost or corrupted, or may damage the
memory card or the device. LG is not responsible for losses that result from the
abuse or improper use of memory cards, including the loss of data.
Battery
Charging the battery
Before using the device, fully charge the battery.
Charge the device with the USB Type-C cable.
Basic Functions
50
• Do not charge while the device or charging cable is wet or contains moisture. This
can cause fire, electric shock, injury or damage to device.
• Make sure to use the USB cable provided with your device.
• Make sure to use an LG-approved charger and charging cable. Charging the
battery with a third-party charger may cause the battery to explode or may
damage the device.
• Your device has an internal rechargeable battery. For your safety, do not remove
the embedded battery.
• Using the device when it is charging may cause electric shock. To use the device,
stop charging it.
• Remove the charger from the power socket after the device is fully charged. This
prevents unnecessary power consumption.
• A charging adapter that supports fast charging is included with the product.
• The fast charging feature may not work if a fast charging adapter other than the
genuine adapter provided with the product is used.
• Another way to charge the battery is by connecting a USB cable between the
device and a desktop or laptop computer. This may take a longer time than
plugging the adapter to a wall outlet.
• Do not charge the battery by using a USB hub that is unable to maintain the rated
voltage. Charging may fail or unintentionally stop.
Precautions when using the device
• Make sure to use the USB cable provided; do not use third party USB cables or
chargers with your device. The LG limited warranty does not cover the use of
third party accessories.
• Failure to follow the instructions in this guide and improper use may damage
the device.
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Using the battery efficiently
Battery lifespan may decrease if you keep many apps and functions running
simultaneously and continuously.
Cancel background operations to increase battery life.
To minimise battery consumption, follow these tips:
• Turn off the Bluetooth® or Wi-Fi network function when not using them.
• Set the screen timeout to as short a time as possible.
• Minimise the screen brightness.
• Set a screen lock when the device is not used.
• Check the battery usage details and close any downloaded apps that are
draining the battery.
Touch screen
You can familiarise yourself with how to control your device by using touch screen
gestures.
Tapping
Lightly tap with your fingertip to select or run an app or option.
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Touching and holding
Touch and hold for several seconds to display a menu with available options.
Double-tapping
Tap twice quickly to zoom in or out on a web page or map.
Dragging
Touch and hold an item, such as an app or widget, then move your finger to another
location in a controlled motion. You can use this gesture to move an item.
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53
Swiping
Touch the screen with your finger and move it quickly without pausing. You can use
this gesture to scroll through a list, a web page, photos, screens, and more.
Pinching and spreading
Pinch two fingers to zoom out such as on a photo or map. To zoom in, spread your
fingers apart.
• Do not expose the touch screen to excessive physical shock. You might damage
the touch sensor.
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54
• A touch screen failure may occur if you use the device near a magnetic, metallic or
conductive material.
• If you use the device under bright lights, such as direct sunlight, the screen may
not be visible, depending on your position. Use the device in a shady location or
a location with an ambient light that is not too bright and bright enough to read
books.
• Do not press the screen with excessive force.
• Gently tap with your fingertip on the option you want.
• Touch control may not work properly if you tap while wearing a glove or by using
the tip of your fingernail.
• Touch control may not work properly if the screen is moist or wet.
• The touch screen may not function properly if a screen-protective film or
accessory purchased from a third party store is attached to the device.
• Displaying a static image for extended periods of time may result in afterimages or
screen burn-in. Turn off the screen or avoid displaying the same image for a long
time when you do not use the device.
Home screen
Home screen overview
The Home screen is the starting point for accessing various functions and apps on
your device. Tap on any screen to directly go to the Home screen.
You can manage all apps and widgets on the Home screen. Swipe the screen left or
right to view all installed apps at a glance.
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Home screen layout
You can view all apps and organise widgets and folders on the Home screen.
Status bar
Weather widget
Google search widget
Folder
Page icon
Quick access area
Home touch buttons
• The Home screen may vary, depending on the service provider or software version.
• Status bar: View status icons, the time and the battery level.
• Weather widget: View the information of weather and time for a specific area.
• Google search widget: Perform a Google search by inputting spoken or written
keywords.
• Folder: Create folders to group apps by your preferences.
• Page icon: Display the total number of Home screen canvases. Tap the desired
page icon to go to the page you selected. The icon reflecting the current canvas
will be highlighted.
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• Quick access area: Fix main apps at the bottom of the screen so that they can
be accessed from any Home screen canvas.
• Home touch buttons
-: Return to the previous screen. Close the keypad or pop-up windows.
: Tap to go to the Home screen. To launch Google search, touch and hold.
-: Tap to view a list of recently used apps or run an app from the list. To
-delete all the recently used apps, tap CLEAR ALL. To use two apps at the
same time with the Multi-Window feature, touch and hold the button while
using an app.
Editing the Home touch buttons
You can rearrange the Home touch buttons or add frequently used functions to the
Home touch buttons area.
Tap
Settings Display Home touch buttons Button combination and
customise the settings.
• Several functions, including QSlide, Notification panel and Capture+, are
provided. A maximum of five items can be added.
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Status icons
When there is a notification for an unread message, calendar event or alarm, the
status bar displays the corresponding notification icon. Check your device's status
by viewing notification icons displayed on the status bar.
No signal
Data is being transmitted over the network
Alarm is set
Vibrate mode is on
Bluetooth is on
Connected to a computer via USB
Battery level
Airplane mode is on
Missed calls
Wi-Fi is connected
Mute mode is on
GPS is on
Hotspot is on
No SIM card
NFC is on
• Some of these icons may appear differently or may not appear at all, depending
on the device's status. Refer to the icons according to the actual environment and
area in which you are using the device and your service provider.
• Displayed icons may vary, depending on the area or service provider.
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Notifications panel
You can open the notifications panel by dragging the status bar downward on the
main screen.
• To open the quick access icons list, drag the notifications panel downwards or
tap .
• To rearrange, add, or remove icons, tap EDIT.
• If you touch and hold the icon, the settings screen for the corresponding
function appears.
EDIT
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Switching the screen orientation
You can set the screen orientation to automatically switch according to the device's
physical orientation.
On the notification panel, tap Rotation from the quick access icon list.
You can also tap
Settings Display and activate Auto-rotate screen.
Editing the Home screen
On the Home screen, touch and hold on an empty space, then select the desired
action from below.
• To rearrange the Home screen canvases, touch and hold on a canvas, then drag
it to another location.
• To add a widget to the Home screen, touch and hold on a blank area of the
Home screen, then select Widgets.
• To change a theme, touch and hold on a blank area of the Home screen, then
select Theme.
You can also tap
Settings Display Theme, then select a theme to
apply to the device.
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• To configure the Home screen settings, touch and hold on a blank area of the
Home screen, then select Home screen settings. See Home screen settings
for details.
• To view or reinstall the uninstalled apps, touch and hold on a blank area of the
Home screen, then select App trash. See App trash for details.
• To change the default screen, touch and hold on a blank area of the Home
screen, move to desired screen, tap , then tap the screen once more.
Default screen
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Viewing the background theme
You can view only the background image by hiding the apps and widgets on the
Home screen.
Spread two fingers apart on the Home screen.
• To return to the original screen, which displays apps and widgets, pinch your
fingers on the Home screen or tap .
Moving apps on the Home screen
On the Home screen, touch and hold an app, then drag it to another location.
• To keep frequently used apps at the bottom of the Home screen, touch and
hold an app, then drag it to the quick access area at the bottom.
• To remove an icon from the quick access area, drag the icon to the Home screen.
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Using folders from the Home screen
Creating folders
On the Home screen, touch and hold an app, then drag it over another app.
• A new folder is created and the apps are added to the folder.
Editing folders
On the Home screen, tap a folder and do one of the following actions.
• To edit the folder name and colour, tap the folder name.
• To add apps, touch and hold an app, then drag it over the folder and release it.
• To remove an app from the folder, touch and hold the app and drag it to outside
the folder. If the removed app is the only one app that existed in the folder, the
folder is removed automatically.
• You can also add or remove apps after tapping in the folder.
Home screen settings
You can customise Home screen settings.
Tap
Settings Display Home screen.
Customise the following settings:
• Select Home: Select a Home screen mode.
• Wallpaper: Change the Home screen background wallpaper.
• Screen swipe effect: Select an effect to apply when the Home screen
canvas switches.
• Icon shape: Choose if you want icons to have square or rounded corners.
• Sort apps by: Set how apps are sorted on the Home screen.
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• Grid: Change the app arrangement mode for the Home screen.
• Hide apps: Select which apps you want to hide from the Home screen.
• Continuous loop: Enable to allow continuous Home screen scrolling (loop
back to first screen after the last screen).
• Smart Bulletin: Use the Home screen to view information customised to
your needs.
• Search: Search by swiping down on the Home screen.
Screen lock
Screen lock overview
Your device's screen turns off and locks itself if you press the Power/Lock key. This
also happens after the device is left idle for a specified period of time.
If you press the Power/Lock key when a screen lock is not set, the Home screen
appears immediately.
To ensure security and prevent unwanted access to your device, set a screen lock.
• Screen lock prevents unnecessary touch input on the device screen and reduces
battery consumption. We recommend that you activate the screen lock while not
using the device.
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64
Setting a screen lock
There are several options available for configuring the screen lock settings.
Tap
Settings Display Lock screen Select screen lock and then
select the method you prefer.
Customise the following settings:
• None: Deactivate the screen lock function.
• Swipe: Swipe on the screen to unlock the screen.
• Knock Code: Tap the spaces of the screen in a pattern to unlock the screen.
• Pattern: Draw a pattern to unlock the screen.
• PIN: Enter a numeric password to unlock the screen.
• Password: Enter an alphanumeric password to unlock the screen.
• Fingerprints: Unlock the screen by using your fingerprint.
• Allow face recognition: Unlock the screen by recognising your face.
• If you incorrectly attempt to unlock the device 5 times, the screen is blocked for
30 seconds.
Secure start-up settings
When you select Knock Code, Pattern, PIN or Password as a screen lock method,
you can configure your device to be locked whenever turning on the device in order
to secure your data.
• You cannot use all functions, except for emergency calls until you unlock the
device.
• If you forget your decryption password, you cannot restore encrypted data and
personal information.
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Lock screen settings
You can customise the following lock screen settings.
Tap
Settings Display Lock screen.
Customise the following settings:
• Select screen lock: Select a screen lock method.
• Face Recognition: Unlock the lock screen by recognising your face. See Face
recognition overview for details.
• Smart Lock: Select trusted items so that if one of them occurs, the device is
automatically unlocked.
• Wallpaper: Change the lock screen background wallpaper.
• Clock: Select the position of the clock on the locked screen.
• Shortcuts: Add an app shortcut and directly access the app from the lock
screen by dragging the app shortcut on the screen.
• Screen swipe effect: Set screen transition effects to apply when the screen
is unlocked.
• Weather animation: Display weather animations for the current location on
the lock screen.
• Contact info for lost phone: Display emergency contact information on the
lock screen.
• Lock timer: Set the amount of idle time after which the device automatically
locks.
• Power key instantly locks: Instantly lock the screen when the Power/Lock
key is pressed.
• Available setting items may vary, depending on the selected screen lock method.
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KnockON
You can turn the screen on or off by double-tapping the screen.
• This option is available only on the Home screen provided by LG. It may not
function properly on a custom launcher or on the Home screen installed by the
user.
• When tapping the screen, use your fingertip. Do not use a fingernail.
• To use the KnockON feature, make sure that the proximity/light sensor is not
blocked by a sticker or any other foreign substance.
Turning on the screen
Double-tap the middle of the screen.
• Tapping the top or bottom of the screen may decrease the recognition rate.
Turning off the screen
Double-tap on an empty space on the Home screen and Lock screen.
You can also double-tap an empty space on the status bar.
Knock Code
You can unlock the screen by creating your own Knock Code. When the screen is
locked, you can directly access the Home screen by tapping the screen in a specified
sequence.
• You can use your Knock Code together with the KnockOn feature.
• Make sure to use your fingertip when tapping the screen.
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Creating a Knock Code
Tap
Code.
Tap the squares in a pattern of your choice to create a Knock Code and tap
NEXT.
Input the created Knock Code again for verification, then tap CONFIRM.
Settings Display Lock screen Select screen lock Knock
Unlocking the screen with a Knock Code
Unlock the screen by inputting the Knock Code you have created.
You can also input your Knock Code on the touch screen when the screen is turned
off.
• It is also possible to enter a Knock Code when the lock screen is turned on.
Memory card encryption
You can encrypt and protect data saved on the memory card. The encrypted data in
the memory card cannot be accessed from another device.
Tap
Select an option and tap ENCRYPT NOW.
• New data encryption: Encrypt only data that is saved on the memory card
after encryption.
• Full encryption: Encrypt all the data currently saved on the memory card.
• Exclude media files: Encrypt all files, except for media files such as music,
photos and videos.
Settings General Fingerprints & security Encrypt SD card.
Read the on-screen overview of memory card encryption and then tap
CONTINUE to continue.
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68
• To encrypt the memory card, make sure that a screen lock is set using a PIN or
password.
• Once memory card encryption starts, some functions are not available.
• If the device is turned off while encryption is underway, the encryption process will
fail, and some data may be damaged. Therefore, be sure to check if the battery
level is sufficient before starting encryption.
• Encrypted files are accessible only from the device where the files were encrypted.
• The encrypted memory card cannot be used on another LG device. To use the
encrypted memory card on another mobile device, format the card.
• You can activate memory card encryption even when no memory card is
installed into the device. Any memory card that is installed after encryption will
automatically be encrypted.
Taking screenshots
You can take screenshots of the current screen you are viewing.
Via a shortcut
Press and hold the Power/Lock key and the Volume Down (-) key at the same time
for at least two seconds.
• Screenshots can be viewed from the Screenshots folder in the Gallery.
Via Capture+
On the screen where you want to take a screenshot, drag the status bar
downwards, then tap .
• When the screen is turned off or locked, you can access Capture+ by pressing the
Volume Up (+) key twice. To use this feature, tap
Settings General and
turn on Shortcut keys.
• See Writing notes on a screenshot for details.
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Entering text
Using the Smart keyboard
You can use the Smart keyboard to enter and edit text.
With the Smart keyboard, you can view text as you type without bothering to
alternate between the screen and a conventional keyboard. This allows you to easily
find and correct errors when typing.
Moving the cursor
With the Smart keyboard, you can move the cursor to the exact position you want.
When typing text, touch and hold on the space bar and then drag left or right.
• This option is available only on the QWERTY keyboard.
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Suggesting words
Smart keyboard automatically analyses your usage patterns to suggest frequently
used words as you type. The longer you use your device, the more precise the
suggestions are.
Enter text, then tap a suggested word or gently drag the left or right side of the
keyboard upwards.
• The selected word is automatically entered. You do not need to manually type
every letter of the word.
Changing the QWERTY keyboard layout
You can add, delete or rearrange keys on the bottom row of the keyboard.
Tap
Settings General Language & keyboard LG Keyboard
Keyboard height and layout QWERTY keyboard layout.
on the keyboard and tap Keyboard height and layout
You can also tap
QWERTY keyboard layout.
Tap a key on the bottom row, then drag it to another position.
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71
• This option is available on the QWERTY, QWERTZ and AZERTY keyboards.
• This function may not be supported for some languages.
Customising the keyboard height
You can customise the keyboard height to maximise hand comfort when typing.
Tap
Settings General Language & keyboard LG Keyboard
Keyboard height and layout Keyboard height.
on the keyboard and tap Keyboard height and layout
You can also tap
Keyboard height.
Adjust the keyboard height.
Selecting a landscape keyboard mode
You can select a landscape keyboard mode from several choices.
Tap
Settings General Language & keyboard LG Keyboard
Keyboard height and layout Keyboard type in landscape.
on the keyboard and tap Keyboard height and layout
You can also tap
Keyboard type in landscape.
Select a keyboard mode.
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72
Splitting the keyboard
You can split the keyboard in half and place each piece on either side of the screen
when the screen is in landscape mode.
Tap
Settings General Language & keyboard LG Keyboard Keyboard
height and layout Split keyboard.
on the keyboard and tap Keyboard height and layout Split
You can also tap
keyboard.
• Rotate the device to landscape mode to split the keyboard to both sides. To merge
or split the keyboard, pinch together or spread apart your fingers on the keyboard.
One-handed operation mode
You can move the keyboard to one side of the screen so that you can use the
keyboard with one hand.
Tap
Settings General Language & keyboard LG Keyboard
Keyboard height and layout One-handed operation.
on the keyboard and tap Keyboard height and layout
You can also tap
One-handed operation.
Press the arrow displayed next to the keyboard to move the keyboard in the
direction you want.
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73
Entering text by using voice
On the keyboard, touch and hold
and then select .
• To maximise the voice command recognition, speak clearly.
• To enter text with your voice, make sure that your device is connected to a
network.
• To select the language for voice recognition, tap
recognition screen.
Languages on the voice
• This function may be not supported, or the supported languages may differ
depending on the service area.
Adding languages to the keyboard
You can make additional languages available for keyboard input.
Tap
Settings General Language & keyboard LG Keyboard Select
languages.
Select the languages you want to make available.
Copy and Paste
You can cut or copy text from an app, and then paste the text into the same app.
Or, you can run other apps and paste the text into them.
Touch and hold around the text you want to copy or cut.
Touch and hold the text input window, then select PASTE.
Drag
to specify the area to copy or cut.
Select either CUT or COPY.
• Cut or copied text is automatically added to the clipboard.
• If there is no item that has been copied or cut, the PASTE option will not appear.
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Clip Tray
If you copy or cut an image or text, it is automatically saved to the clip tray and can
be pasted to any space at any time.
On the keyboard, touch and hold
and select .
You can also touch and hold the text input window, then select CLIP TRAY.
Select and paste an item from the clip tray.
• A maximum of 20 items can be saved to the clip tray.
• Tap to lock saved items in order not to delete them, even when the
maximum quantity is exceeded. A maximum of ten items can be locked. To
delete locked items, unlock them first.
• Tap to delete the items saved to the clip tray.
• The clip tray may not be supported by some downloaded apps.
Content sharing
Playing content from another device
You can play photos, videos or songs saved on your device from a TV.
Connect the TV and your device to the same Wi-Fi network.
While viewing the items from the Gallery or Music app, tap
device.
Play on other
Select the TV you want to connect to.
• For use with Chromecast, Google Play services should be up to date.
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Viewing content from nearby devices
You can view content from various devices, such as a computer, NAS or mobile
device, by using the Gallery or Music apps.
Connecting the devices
Connect both your device and another device that support DLNA function to the
same wireless network.
• Make sure that File sharing (DLNA) is activated on both the device and the
connected device.
Searching for nearby devices
You can view a list of DLNA devices on the same network by selecting the Nearby
devices menu in each app.
Use content from nearby devices as if you were using it on your device.
Sending or receiving files
You can share files between your device and another LG device, or a tablet or
computer.
Sending files
From the Gallery, File Manager or Music app, tap
device on the file sharing list.
Share or
, then select a
Receiving files
Drag the status bar downward and tap , then tap File sharing.
Settings
If your device does not support the file sharing feature, tap
Networks Share & connect File sharing SmartShare Beam
• Make sure that your device is connected to the same wireless network as the file
transfer target device.
• Make sure that File sharing is activated on both the device and the target device.
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Sending files to a computer
You can quickly send large files to your computer.
Install LG Bridge on your computer.
Start LG Bridge on the computer, then sign in using your LG account.
Tap
Settings Networks Share & connect LG AirDrive, then sign in
using your LG account.
Select a computer on the sharing list from the Gallery, File Manager and
Music apps.
• You can download LG Bridge from the LG Electronics website (www.lg.com).
• When you transfer files from the device to the computer while LG Bridge is not
running, they are stored for 7 days in the temporary storage.
Temporarily stored files are automatically saved on the computer when you launch
LG Bridge within 7 days.
Viewing content from your cloud
You can directly view the content saved on your cloud account, without
downloading it to your device.
From the Gallery, Music or File Manager app, select
Cloud.
Select a cloud account and sign in.
Save or play content in your cloud.
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Do not disturb
You can limit or mute notifications to avoid disturbances for a specific period of
time.
Tap
Tap Sounds and vibrations and select the mode you want:
• Priority only: Receive sound or vibrate notifications for the selected apps.
Even when Priority only is turned on, alarms still sound.
• Total silence: Disable both the sound and vibration.
Settings Sound & notification Do not disturb and then tap
to activate it.
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03
Useful Apps
Installing and uninstalling apps
Installing apps
Access an app store to search and download apps.
• You can use SmartWorld, Play Store or the app store provided by your service
provider.
• Some app stores may require you to create an account and sign in.
• Some apps may charge fees.
• If you use mobile data, you may be charged for data usage, depending on your
pricing plan.
• SmartWorld may not be supported depending on the area or service provider.
Uninstalling apps
Uninstall apps that you no longer use from your device.
Uninstalling with the touch and hold gesture
On the Home screen, touch and hold the app to uninstall, then drag it over Delete
at the top of the screen.
You can touch and hold the app and release it, then tap to uninstall.
• If apps were uninstalled within 24 hours from now, you can reinstall them. See
App trash for details.
Uninstalling by using the settings menu
Tap
Settings General Apps, select an app, then tap Uninstall.
Uninstalling apps from the app store
To uninstall an app, access the app store from which you download the app and
uninstall it.
• Some apps cannot be uninstalled by users.
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App trash
You can view the uninstalled apps on the Home screen. You can also reinstall apps
which were uninstalled within 24 hours from now.
Tap
Management App trash.
You can also touch and hold an empty area of the Home screen, then tap App
trash.
Activate the desired function:
• Restore: Reinstall the selected app.
•
: Remove the uninstalled apps permanently from the device.
• Uninstalled apps are automatically removed from the device 24 hours after they
were uninstalled. If you want to reinstall the uninstalled apps, you must download
them again from the app store.
• This feature is activated on the default Home screen only. If you uninstall apps
while using the EasyHome screen or other launcher, they are immediately and
permanently removed from the device.
Phone
Voice call
Make a phone call by using one of the available methods, such as manually entering
a phone number and making a call from the contact list or the list of recent calls.
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81
Making a call from the keypad
Tap
Dial.
Make a call by using a method of your choice:
• Enter a phone number and tap .
• Touch and hold a speed dial number.
• Search for a contact by tapping the initial letter of a contact name in the
contact list, and then tap .
• To enter "+" when making an international call, touch and hold number 0.
• See Adding contacts for details on how to add phone numbers to the speed dial
list.
Making a call from the contact list
Tap
Contacts.
From the contact list, select a contact and tap
Answering a call
To answer a call, drag
on the incoming call screen.
• When the stereo headset is connected, you can make calls by using the call/end
button on the headset.
• To end a call simply by pressing the Power/Lock key, tap
Settings
Networks Call Answer and end calls, then turn on End call with the
Power key.
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Rejecting a call
To reject an incoming call, drag
across the incoming call screen.
• To send a rejection message, drag the rejection message option across the
screen.
• To add or edit a rejection message, tap
Settings Networks Call Call
blocking & Decline with message Decline with message.
• When a call is coming in, press the Volume Up (+), Volume Down (-) or Power/
Lock key to mute ringtone or vibration, or to hold the call.
Checking an incoming call while using an app
When a call comes in while using an app, a pop-up notification can be displayed at
the top of the screen. You can receive the call, reject the call, or send message from
the pop-up screen.
• Tap
Settings Networks Call More and then tap Incoming voice call
pop-up
to deactivate it.
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83
Viewing missed calls
If there is a missed call, the status bar at the top of the screen displays .
To view missed call details, drag the status bar downwards. You can also tap
Call logs.
Functions accessible during a call
During a call, you can access a variety of functions by tapping the on-screen
buttons:
• Contacts: View the contact list during a call.
• End: End a call.
• Dialpad: Display or hide the dial pad.
• Speaker: Turn on the speakerphone function.
• Mute: Mute your voice so that your voice cannot be heard by the other party.
• Bluetooth: Switch the call to a Bluetooth device that is paired and connected.
•
: Access additional call options.
• Available settings items may vary depending on the area or service provider.
Making a three-way calling
You can make a call to another contact during a call.
During a call, tap
To start a conference call, tap Merge calls.
Add call.
Enter a phone number and tap .
• The two calls are displayed on the screen at the same time, and the first call
is put on hold.
• You may be charged a fee for each call. Consult with your service provider for more
information.
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Viewing call records
To view recent call records, tap
Call logs. Then, you can use the following
functions:
• To view detailed call records, select a contact. To make a call to the selected
contact, tap .
Delete.
• To delete call records, tap
• The displayed call duration may differ from the call charge. Consult with your
service provider for more information.
Configuring call options
You can configure various call options.
Dial or Call logs.
Tap
Call settings and then configure the options to suit your preferences.
Tap
Messaging
Sending a message
You can create and send messages to your contacts using the Messaging app.
• Sending messages abroad may incur additional charges. Consult with your service
provider for more information.
Tap
Tap Send to send the message.
Tap
Specify a recipient and create a message.
• To attach files, tap
• To access optional menu items, tap .
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Reading a message
You can view exchanged messages organised by contact.
Tap
Select a contact from the message list.
Configuring messaging settings
You can change messaging settings to suit your preferences.
Tap
Tap
Settings from the message list.
Camera
Starting the camera
You can take a photo or record a video to cherish all of your memorable moments.
Tap
• Before taking a photo or recording a video, wipe the camera lens with a soft cloth.
• Be careful not to stain the camera lens with your fingers or other foreign
substance.
• If the battery level is lower than 5%, charge the battery before using the camera.
• Images included in this user guide may be different from the actual device.
• Photos and videos can be viewed or edited from the Gallery. See Gallery overview
for details.
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Changing the camera mode
You can select a camera mode that suits your environment to take a photo or
record a video easily and conveniently.
On the camera screen, tap AUTO mode and select the desired mode.
AUTO mode
SQUARE
camera mode
MANUAL camera
mode
MANUAL video
mode
AUTO mode
You can take photos or record videos by selecting a variety of camera modes and
options.
Launch the Camera app, then tap AUTO (
To take a photo, tap
).
. To record a video, tap
Switch between the
wide-angle camera
and standard
camera.
Turn the flash on or
off.
Switch between
front and rear
cameras.
Apply a film filter
effect.
Select a camera
mode.
Start the Gallery.
Record videos.
Take photos.
Back to the previous
screen.
Change the camera
options.
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Taking a photo
Select a camera mode and tap the subject to focus the camera on.
Tap
to take a photo.
• You can also press the Volume Down (-) or Volume Up (+) key to take a
photo.
• When the screen is turned off or locked, start the camera by pressing the Volume
Down (-) key twice. Tap
Settings General Shortcut keys.
Recording a video
Select a camera mode and tap the subject to focus the camera on.
Tap
Tap
• To take a photo while recording a video, tap .
• To pause the video recording, tap . To resume the video recording, tap
to end the video recording.
Customising the camera options
You can customise a variety of camera options to suit your preferences.
Tap on the screen.
• Available options vary depending on the selected camera (front or rear camera)
and the selected camera mode.
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Photo size
Select values for aspect ratio and size for taking photos.
Video resolution
Select values for resolution and size for recording videos.
Camera roll
Display your recent photos and videos along the side of the
screen.
HDR
Obtain photos in vivid colours and get compensated effects
even when they are taken against the light. These functions are
provided by the high dynamic range (HDR) technology equipped
in the camera.
Timer
Set the timer to automatically take photos after a specified
period of time.
Cheese shutter
Take photos with voice commands.
Tracking focus
When the subject is touched, the camera tracks and maintains
focus on a moving object.
(Available when the standard camera is in use.)
Steady recording
Minimise motion blur while recording a video.
Covered lens
Let you know when the rear wide-angle lens is covered.
Tag locations
Save the image with GPS location data.
Grid
Display guide grids so that you can take photos or record videos
based on the horizontal and vertical reference lines.
Add signature
Display a personalised signature on the photos.
Storage
Select if you want to store the pictures and videos in the
Internal storage or SD card.
(Available when the memory card is inserted.)
Simple view
Hide all menus from the camera screen.
Help
Provide Help for each camera menu.
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Additional options on the front camera
Selfie shot
Customise selfie shot settings.
• Gesture shot: Shoot using the Gesture shot feature.
• Auto shot: Shoot when the camera detects a face.
Gesture view
Choose whether to use Gesture view to view the taken photo
immediately after taking a photo.
Save as flipped
Save as flipped images after taking selfies.
• When using the front camera, you can adjust the filter, lighting effect, and skin
tone.
Various camera modes
Panorama
You can create a panoramic photo by moving the camera in one direction to
photograph and stitch continuous shots of a wide view.
In the AUTO mode, tap MODE
Tap
Tap
and then slowly move the camera in one direction.
• Move the device by following the direction of the arrow in the guideline.
to stop capturing the panoramic.
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360 Panorama
You can create a 360° panorama photo by moving the camera in one direction.
In the AUTO mode, tap MODE
Tap
Tap
and then slowly move the camera in one direction.
• Move the device by following the direction of the arrow in the guideline.
to stop capturing the 360° panorama.
Food
You can take a photo and record a video using the control slide bar on the right of
the screen.
In the AUTO mode, tap MODE
To take a photo, tap . To record a video, tap
• Drag the colour slide bar on the screen to adjust the white balance and
select the best colour.
• If the slide bar is invisible, tap to adjust the white balance.
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Popout
You can take a photo or record a video by using both the standard and wide-angle
of the dual camera at the back of the device to record the scenes as if they were
put in the frame. The scenes shown in the small, front screen are shot by using the
standard camera, and the scenes shown in the large, background screen are shot by
using the wide-angle camera. Change the front screen to a different shape or apply
various effects to take a sensuous photo or video.
In the AUTO mode, tap MODE
Tap
Tap
and select the desired layout.
Select the desired effect:
• Fisheye: Apply a convex lens effect to the area captured by the wide-angle
camera.
• B&W: Apply grayscale to the area captured by the wide-angle camera.
• Vignette: Darken the edges of the area captured by the wide-angle camera.
• Lens blur: Blur the area captured by the wide-angle camera.
to take a photo. To record a video, tap
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Snap
You can record short videos clips and assemble them into a 60-second short film.
In the AUTO mode, tap MODE
Tap .
• Tap the icon once to record a three-second video clip. Touch and hold the
icon to create a longer video clip (maximum length: one minute).
Delete the
selected clip.
Preview the
selected clip.
Save the video.
Timeline.
Delete all the clips.
Play all the clips.
Tap SAVE.
Slo-mo
You can create an entertaining video by changing the moving speeds of subjects in
your video. This feature allows you to record a video at a faster rate of speed and
then play it at the standard speed so that the video appears to be slowed down.
In the AUTO mode, tap MODE
Tap
and record a video.
Tap
to end the video recording.
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Time-lapse
You can take a sequence of frames at set intervals to record changes that take
place slowly over time, such as cloud movements, celestial motions, traffic, and
more.
In the AUTO mode, tap MODE
Tap
and record a video.
Tap
to end the video recording.
• While recording a Time-lapse, voices are not recorded.
Burst shot
You can take continuous shots of photos to create moving pictures.
In the AUTO mode, touch and hold .
• Continuous shots are taken at a fast speed while
is held down.
• When the storage is set as Internal storage, you can take up to 100 photos. When
the storage is set as External storage, you can take up to 30 photos in a row.
Simple view
In the AUTO mode, tap
to display them.
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Simple view to hide menus on the camera screen. Tap
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SQUARE camera mode
You can take multiple photos or videos in the form of a collage by using the front
and rear cameras. Photos and videos can be saved with different layouts.
Launch the Camera app, then tap AUTO (
) SQUARE (
).
Tap MODE and select the desired camera mode.
To take a photo, tap
. To record a video, tap
Customising the camera options
You can customise a variety of camera options to suit your preferences.
Tap on the screen.
• Available options vary depending on the selected camera (front or rear camera)
and the selected camera mode.
Photo size
Select values for aspect ratio and size for taking photos.
Video resolution
Select values for resolution and size for recording videos.
HDR
Obtain photos in vivid colours and get compensated effects
even when they are taken against the light. These functions are
provided by the high dynamic range (HDR) technology equipped
in the camera.
Timer
Set the timer to automatically take photos after a specified
period of time.
Cheese shutter
Take photos with voice commands.
Tracking focus
When the subject is touched, the camera tracks and maintains
focus on a moving object.
(Available when the standard camera is in use.)
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Steady recording
Minimise motion blur while recording a video.
Covered lens
Let you know when the rear wide-angle lens is covered.
Tag locations
Save the image with GPS location data.
Grid
Display guide grids so that you can take photos or record videos
based on the horizontal and vertical reference lines.
Add signature
Display a personalized signature on the photos.
Storage
Select if you want to store the pictures and videos in the
Internal storage or SD card.
(Available when the memory card is inserted.)
Help
Provide Help for each camera menu.
Additional options on the front camera
Selfie shot
Customise selfie shot settings.
• Gesture shot: Shoot using the Gesture shot feature.
• Auto shot: Shoot when the camera detects a face.
Save as flipped
Save as flipped images after taking selfies.
• When using the front camera, you can adjust the filter, lighting effect, and skin
tone.
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MANUAL camera mode
You can create photos featuring professional touch by using a variety of advanced
features. Adjust the white balance, focus, brightness, ISO, shutter speed and other
options.
Launch the Camera app, then tap AUTO (
) MANUAL (
Adjust white
balance.
Adjust exposure
level.
Adjust focus.
Adjust shutter
speed.
Adjust brightness.
).
Customise the following camera settings.
Tap
Adjust ISO speed.
to take the photo.
Customising the camera options
You can customise a variety of camera options to suit your preferences.
Tap on the screen.
Photo size
Select values for aspect ratio and size for taking photos.
Timer
Set the timer to automatically take photos after a specified period
of time.
Cheese shutter
Take photos with voice commands.
Tracking focus
When the subject is touched, the camera tracks and maintains
focus on a moving object.
(Available when the standard camera is in use.)
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Tag locations
Save the image with GPS location data.
Guide
Display guide grids so that you can take photos based on the
horizontal and vertical reference lines.
Save as RAW
The image is stored as a RAW file format so that you can modify
it. The DNG and JPEG files are created while taking a photo, then
saved as a non compressed high resolution image.
Covered lens
Let you know when the rear wide-angle lens is covered.
Noise reduction
Reduce noise at high ISO settings.
Add signature
Display a personalized signature on the photos.
Storage
Select if you want to store the pictures and videos in the Internal
storage or SD card.
(Available when the memory card is inserted.)
Help
Provide Help for each camera menu.
MANUAL video mode
You can record a video by manually customising various options. Adjust values for
white balance, focus, brightness, ISO, shutter speed and more.
Launch the Camera app, then tap AUTO (
Tap
) MANUAL (
).
Customise the camera settings.
to record a video.
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Customising the camera options
You can customise a variety of camera options to suit your preferences.
Tap on the screen.
Video resolution
Select values for aspect ratio and size for videos.
Frame rate
Select the frames per second value.
Bit rate
Select the image quality for videos.
Hi-Fi
Record a video with Hi-Fi quality sound.
Timer
Set the timer to automatically take photos after a specified period
of time.
Steady recording
Minimise motion blur while recording a video.
Covered lens
Let you know when the rear wide-angle lens is covered.
Tracking focus
When the subject is touched, the camera tracks and maintains
focus on a moving object.
(Available when the standard camera is in use.)
Tag locations
Save the image with GPS location data.
Grid
Display guide grids so that you can record videos based on the
horizontal and vertical reference lines.
Storage
Select if you want to store the pictures and videos in the Internal
storage or SD card.
Help
Provide Help for each camera menu.
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Other useful features in the Camera app
AE/AF lock
You can fix the current exposure level and focus position by touching and holding
the screen in the AUTO mode. To turn off the feature, tap a blank area on the
screen.
Focus peaking
In the MANUAL camera or MANUAL video mode, tap FOCUS.
To turn off the feature, tap Focus peaking.
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Switching between cameras
You can switch between the front and rear cameras to suit your environment.
or drag the screen in any direction to switch
On the camera screen, tap
between the front and rear cameras.
• Use the front camera to take selfies. See Selfie shot for details.
Switching to dual camera
Switch between the standard and wide-angle to take photos or record videos to
suit your preferences.
• Tap
or
to switch between the standard and wide-angle
camera.
• Another way to switch between the standard and wide-angle is to pinch or
spread your fingers.
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Zoom in or out
You can use zoom in or out on the camera screen while taking a photo or recording
a video.
• On the camera screen, pinch or spread two fingers to zoom in or out, then use
the displayed +/- slide bar.
• Then the wide-angle camera and general camera on the back of the device are
automatically switched to take a photo or record a video.
• The zoom feature is not available when using the front camera in selfie mode.
Selfie shot
You can use the front camera to view your face on the screen and take selfies.
Gesture shot
You can take selfies by using gestures.
Show your palm to the front camera and then clench your fist.
You can also clench your fist and then open it towards the front camera.
• In three seconds, a photo is taken.
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• To use this feature, switch to the front camera mode, then tap
Gesture shot.
Selfie shot
• Make sure that your palm and fist are within the reference line so that the camera
can detect them.
• This feature may not be available while using some of the camera features.
Interval shot
You can take selfies at an interval.
While using the front camera, you can show your palm to the camera, then clench
your fist twice quickly.
• Four photos are taken at about two seconds interval after a timer delay of
three seconds.
• Tap
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Selfie shot Gesture shot to use this feature.
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Auto shot
You can use the face detection feature to take selfies easily and conveniently. You
can set the device so that, when you look at the screen, the front camera detects
your face and takes a selfie automatically.
• The white coloured guide frame appears when the front camera detects your
face. If the subject within the guide frame stops moving, the guide frame colour
turns blue, then the camera takes a photo.
• Tap
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Selfie shot Auto shot to enable the Auto shot feature.
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Gesture view
After taking a selfie with the front camera, you can preview the selfie immediately
by placing the screen close to your face.
• Tap
Gesture view to enable the Gesture view feature.
• Only one preview is available each time a photo is taken.
• If you rotate the device while in preview screen, the screen switches to camera
mode.
Save as flipped
Before taking a photo with the front camera, tap
is flipped horizontally.
Save as flipped. The image
• When using the front camera, you can change how selfies are taken in the camera
options. See Customising the camera options for details.
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Gallery
Gallery overview
You can view and manage photos and videos saved on your device.
Tap
• Saved photos and videos are displayed by folder.
Tap a folder and select a file.
• View the selected file in full-screen mode.
• While viewing a photo, swipe left or right to view the previous or next photo.
• While viewing a video, swipe left or right to rewind or fast-forward the video.
• Some file formats may not be supported, depending on the installed software.
• Some files may not be opened due to encoding.
• Files that exceed the size limit may cause an error.
Viewing photos
Back to the
previous screen.
Write a memo on
a photo.
View related
content.
Edit images.
Add to or remove
from your favourites.
Start the camera.
Access additional
options.
Back to the
previous screen.
Delete images.
Share images.
• To display the menu items, gently tap the screen. To hide the menu items, tap the
screen again.
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Floating button
To quickly move to the Home screen while viewing the Gallery in landscape
orientation, touch and hold , move your finger upward to ,
then release it.
• You can move the floating button's position by dragging it horizontally along the
bottom part of the screen.
Writing a memo on the photo
While viewing a photo, tap
Write a memo on the photo and tap SAVE.
• Some photos may not support the photo memo feature.
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Related content
You can edit and customise related content in the Gallery.
While viewing a picture preview, tap
When the icon related with the date you took the photo appears, touch the
screen.
• You can view the photos related with the date you chose.
• Related content can be related to up to four combinations of ‘Memories, Date,
Place, Camera mode’.
• Tap
• Tap
to save the related content as a video.
to access additional options.
Editing photos
While viewing a photo, tap
Use a variety of effects and tools to edit the photo.
Tap SAVE to save changes.
• The changes are overwritten to the original file.
• To save the edited photo as another file, tap
Save copy.
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Playing a video
Open with QSlide.
Edit the video.
Access additional
options.
Add to or remove
from your
favourites.
Choose screen
ratio.
Adjust the sound
volume.
Lock or unlock the
screen.
Fast-forward the
video.
Pause or play the
video.
Rewind the video.
• To adjust the sound volume, drag the right side of the video screen up or down.
• To adjust the screen brightness, drag the left side of the screen up or down.
Editing videos
While viewing a video, tap
Use a variety of effects and edit tools to edit the video.
Adjust the
resolution.
Revert the edit.
Automatically
create a 15 sec,
30 sec or 60 sec
video clip.
Create a movie using
various effects.
Launch the
KineMaster video
editor.
Select a section to
change the play
speed.
Adjust the video
duration.
Tap SAVE to save changes.
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Making a GIF
You can easily make a GIF file using recorded video.
At the desired starting point while watching the video, tap
Create GIF.
Select the length of the GIF you want to create.
• GIF is generated for the time selected from the current time.
• For videos less than 5 seconds, GIF images are automatically generated for
the remaining time.
• The GIF making feature is provided for the user's creative activity. If you infringe
other's copyright or defamation laws by using the GIF making feature, you may
be liable for civil and criminal liability. Be sure to not duplicate or transfer work of
others without permission. LG Electronics cannot accept any liability for the user's
action.
Related files
You can relate files by photos and videos taken with the same location or date.
Select the saved photos and videos and tap
Select a desired folder, then tap
to create a video.
Deleting files
You can delete files by using one of the following options:
• Touch and hold a file from the file list, then tap Delete.
• Tap from the file list and delete the desired files.
• Deleted files are automatically moved to Trash and they can be restored to the
Gallery within 7 days.
• On the Gallery, tap
Trash. Tap to completely delete the files. In this case,
the files cannot be restored.
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Sharing files
You can share files by using one of the following options:
• While viewing a photo, tap to share the file by using the method you want.
Share to share the file by using the method you
• While viewing a video,
want.
• Tap from the file list to select files and share them using the method you
want.
Contacts
Contacts overview
You can save and manage contacts.
Essentials Contacts.
Tap
Adding contacts
Adding new contacts
On the contact list screen, tap
Enter contact details and tap SAVE.
Importing contacts
You can import contacts from another storage device.
On the contact list screen, tap
Select the contacts and tap IMPORT.
Manage contacts Import.
Select the source and target locations of the contact you want to import, and
then tap OK.
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Adding contacts to the speed dial list
On the contact list screen, tap
Speed dial.
Tap Add contact from a speed dial number.
Select a contact.
Searching for contacts
You can search for contacts by using one of the following options:
• On the contact list screen, enter a contact name in the search box.
• Scroll the contact list up or down.
• From the index of the contact list screen, tap the initial letter of a contact.
Contacts list
Editing contacts
On the contact list screen, select a contact.
On the contact detail screen, tap
and edit details.
Tap SAVE to save changes.
Deleting contacts
You can delete contacts by using one of the following options:
• On the contact list screen, touch and hold a contact you want to delete, then
tap Delete contact.
• Tap
Delete on the contact list screen.
Adding favourites
You can register frequently used contacts as favourites.
On the contact list screen, select a contact.
On the contact detail screen, tap
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Creating groups
On the contact list screen, tap Groups
New group.
Enter a new group name.
Tap Add members, select contacts, then tap ADD.
Tap SAVE to save the new group.
QuickMemo+
QuickMemo+ overview
You can make creative notes by using a variety of options on this advanced notepad
feature, such as image management and screenshots, which are not supported by
the conventional notepad.
Creating a note
Tap
Tap
Essentials QuickMemo+.
Tap
to create a note.
•
: Save a note.
: Undo the last action.
•
: Redo the last action you undid.
•
: Enter a note by using the keypad.
•
: Write notes by hand.
•
: Erase handwritten notes.
•
: Zoom in or out, rotate or erase the parts of a handwritten note.
•
: Access additional options.
•
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Writing notes on a photo
Tap
Tap or to write notes on the photo.
• Write notes by hand on the photo.
• Enter text below the photo.
Tap
Essentials QuickMemo+.
Tap
to take a photo, then tap OK.
• The photo is automatically attached into the notepad.
to save the note.
Writing notes on a screenshot
While viewing the screen you want to capture, drag the status bar downwards
and then tap .
• The screenshot appears as the notepad background theme. Memo tools
appear at the top of the screen.
Take notes as desired.
• Write notes by hand on the photo.
Tap
and save the notes to the location you want.
• Saved notes can be viewed in either QuickMemo+ or Gallery.
• To save notes in the same location all the time, select the Use as default
app checkbox and select an app.
Managing folders
You can view notes grouped by type.
Tap
Essentials QuickMemo+.
At the top of the screen, tap
and select a menu item:
• All memos: View all notes saved in QuickMemo+.
• My memos: View notes created by QuickMemo+.
• Capture+: View notes created by Capture+.
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• Photo memos: View notes created by .
• Trash: View deleted notes.
• New category: Add categories.
: Rearrange, add or delete categories. To change the name of a category,
•
tap the category.
• Some folders do not appear when launching QuickMemo+ for the first time.
Disabled folders are enabled and appear when they contain at least one related
note.
Clock
Alarm
You can set an alarm to trigger it at a specified time.
Essentials Clock Alarm.
Tap
Tap
to add a new alarm.
Configure the alarm settings and tap SAVE.
• If you select a previously set alarm, you can edit the alarm.
• To delete an alarm, tap
the alarm.
at the top of the screen. You can also touch and hold
World clock
You can view the current time in cities around the world.
Essentials Clock World clock.
Tap
Tap
and add a city.
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Timer
You can set the timer to trigger an alarm after a specified period of time.
Tap
Tap Stop to stop the timer alarm.
Essentials Clock Timer.
Set the time and tap Start.
• To suspend the timer, tap Pause. To resume the timer, tap Resume.
• To reset the timer settings, tap .
Stopwatch
You can use the stopwatch to record a lap time.
Tap
Tap Pause to suspend the stopwatch.
• To resume the stopwatch, tap Resume.
• To clear all the records and restart the stopwatch, tap Reset.
Essentials Clock Stopwatch.
Tap Start to initiate the stopwatch.
• To record a lap time, tap Lap.
Calendar
Calendar overview
You can use the calendar to manage events and tasks.
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Adding events
Essentials Calendar.
Tap
Select a date and then tap
Enter event details and tap SAVE.
• If you tap a date from the calendar and the date contains events, a pop-up
window appears showing a list of the events. Tap an event from the pop-up
window to view the event details.
Syncing events
Tap
Calendars to sync, and select a calendar to sync.
• When your events are saved from the device to your Google account, they are
automatically synced with the Google calendar, too. Then, you can sync other
devices with the Google calendar in order to make those devices have the same
events that your device has and to manage your events on those devices.
Event pocket
You can use the event pocket to create events.
to open the event pocket and then drag content to a date in the calendar.
Tap
•
: Manage images, text, memos and temporarily saved events. You can also
share text, images and memos from another app and save them to the pocket.
If you tap POCKET when creating an event, the event is temporarily saved to
the pocket.
•
: Add a Facebook account to view information on Facebook events. Some
devices may not support the Facebook event information function.
•
: View tourism information about the surrounding area, such as restaurants
and convenient facilities, to plan an event.
•
: Manage tasks that have no deadline, such as events.
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Tasks
You can register tasks to your device to easily manage schedules.
Essentials Tasks.
Tap
Tap
to add a task.
Enter task details and then tap SAVE.
Music
You can play and manage songs or music albums.
Tap
Essentials Music.
Select a category.
Select a music file.
Back to the previous
screen.
Play in random order.
Add or delete favourites.
Switch to the playlist.
Search for music files.
Access additional options.
Select a repeat mode.
Adjust the sound volume.
Set sound effects.
Tap to play from the
beginning of the
current file /
Double-tap to play the
previous file /
Touch and hold to rewind.
Tap to play the next file /
Touch and hold to fast
forward.
Pause or play.
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• Some file formats may not be supported, depending on the installed software.
• Files that exceed the size limit may cause an error.
• Music files may be protected by international copyright owners or copyright laws.
You may have to obtain legal permission before copying a music file. To download
or copy a music file, first check the copyright law for the relevant country.
• This model supports Hi-Fi audio playback. Hi-Fi audio files display the Hi-Fi icon.
Calculator
You can use two types of calculators: the simple calculator and the scientific
calculator.
Tap
Essentials Calculator.
Use the keypad to make a calculation.
• To use scientific calculator, drag the green coloured slide bar located in the
right side of the screen to the left.
• To restart a calculation, touch and hold the DEL button.
LG Health
LG Health overview
You can manage your health and maintain good exercise habits by keeping track of
the exercises you do.
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Getting started with LG Health
You can configure LG Health when launching the app for the first time or after
resetting it.
Tap
Essentials LG Health.
Follow the on-screen instructions to complete configuration.
Using LG Health
You can view main information on LG Health and manage the amount of physical
exercise and health information.
Tap
Essentials LG Health.
The following options are available.
•
•
: View your exercise log on the day you want to check.
: Begin tracking an exercise. The route and amount of your physical
exercise are recorded for each exercise type.
•
: Set your daily exercise goals including calories and steps, or set various
LG Health settings.
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• Health-related information provided by LG Health is designed for user convenience
and cannot be used for purposes of disease prevention, treatment, diagnosis or
other medical issues.
• LG Health may vary or may not be available, depending on the country and service
provider. LG Health functions that are available and apps that can be added to
LG Health may vary, depending on the country. This is due to differing laws and
regulations.
E-mail
E-mail overview
You can register an email account to your device and then you can check and send
emails from your device.
• If you use mobile data, you may be charged for data usage depending on your
pricing plan. Consult with your service provider for more information.
Registering email accounts
When you use the email app for the first time, register your email account.
Tap
Essentials E-mail.
Select an email service provider.
Enter your email address and password and then tap NEXT to register your
account.
• To manually register an email account, tap MANUAL SETUP (if necessary).
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Managing email accounts
To view or edit your email account settings, tap
Settings.
• To add an account, tap Add account.
• To delete an account, tap
Remove account.
Opening another email account
If several email accounts are registered and you want to view another account, tap
and select another one from the account list.
Checking email
Tap
and select a mail box.
Select an email from the email list.
• The email message appears.
Sending email
Tap
Tap
Enter the recipient’s email address.
Enter a subject and message.
• To attach files, tap
• To access optional menu items, tap .
to send the email.
FM Radio
You can listen to FM radio.
Essentials FM Radio.
Tap
• To use this app, first connect earphones to the device. The earphones function as
the radio antenna.
• This function may not be supported depending on the area.
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File Manager
You can view and manage files saved on your device or cloud.
Management File Manager.
Tap
Tap
and select the desired storage location.
LG Mobile Switch
Easily transfer data from a used device to a new device via LG Mobile Switch.
Tap
Management LG Mobile Switch.
Settings General Backup & reset LG Mobile
You can also tap
Switch.
Follow the on-screen instructions to select a desired method for transfer.
• Resetting your device may delete backup files saved in storage. Make sure to copy
and store the important backup files to your PC.
• Data in a Google account will not be backed up. When you synchronise your
Google account, Google apps, Google contacts, Google calendar, Google memo
app data and apps downloaded from the Play Store are stored on the Drive app
automatically.
• Fully charge the battery before transferring data to avoid unintentional powering
off during the process.
LG Friends Manager
You can connect to LG Friends devices and manage them with ease.
Management LG Friends Manager.
Tap
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123
Downloads
You can view, delete or share files downloaded via the Internet or apps.
Management Downloads.
Tap
LG SmartWorld
You can download a variety of games, audio content, apps and fonts provided by LG
Electronics. Customise your device to suit your preferences by using Home themes
and fonts.
• If you use mobile data, you may be charged for data usage depending on your
pricing plan.
• This feature may not be supported depending on the area or service provider.
Tap
Services SmartWorld.
Tap
LG Account, then sign in.
Select and download the desired content items.
Downloading SmartWorld app
If the SmartWorld app is not installed, follow these steps to download it.
Tap
Settings General About phone Update centre App
Updates.
From the list, select SmartWorld and tap Download.
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RemoteCall Service
Your device can be remotely diagnosed for resolving issues. First, make a phone call
to an LG Customer Service Centre as follows:
• To use this function, first you must agree to usage of the function.
• If you use mobile data, you may be charged for data usage depending on your
pricing plan.
Tap
Services RemoteCall Service.
Connect a call to an LG Customer Service Centre.
After the call connects, follow the service associate’s instructions to enter a
six-digit access number.
• Your device is remotely connected and the remote support service starts.
Cell Broadcast
You can view real-time text broadcasts on emergency situations, such as typhoons,
floods and earthquakes.
Tap
Services Cell Broadcast.
Facebook
You can use a social networking service to update, view and share posts, photos
and videos with your online contacts.
Tap
Recommended Facebook.
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125
Instagram
Use a social networking service to capture and share your photos and videos. You
can also apply filter effects to make your photos and videos more creative and
interesting.
Tap
Recommended Instagram.
Evernote
You can write and collect important information and then share them with other
devices that support Evernote.
Tap
Recommended Evernote.
Chrome
Sign in to Chrome and import opened tabs, bookmarks and address bar data from
a computer to your device.
Google apps
You can use Google apps by setting a Google account. The Google account
registration window appears automatically when you use a Google app for the first
time. If you do not have a Google account, create one from your device. For details
on how to use an app, see the Help in the app.
• Some apps may not work depending on the area or service provider.
Docs
Create documents or edit documents created online or from another device. Share
and edit documents together with others.
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Drive
Upload, save, open, share and organise files from your device. Files accessible from
apps can be accessed from anywhere, including online and offline environments.
Duo
Make a video call with your family, friends and anyone else who uses the app.
Gmail
Register your Google email account to your device to check or send email.
Google
Use the Google to search for web pages, images, news and more by entering or
speaking keywords.
Maps
Find your location or the location of a place on the map. View geographical
information.
Photos
View or share photos or albums saved on your device.
Play Movies & TV
Use your Google account to rent or purchase movies. Purchase content and play it
anywhere.
Play Music
Purchase music files from the Play Store. Play music files saved on your device.
Sheets
Create spreadsheets or edit spreadsheets created online or from another device.
Share and edit spreadsheets together with others.
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Slides
Create presentation material or edit presentation material created online or from
another device. Share and edit presentation material together with others.
YouTube
Search and play videos. Upload videos on YouTube to share them with people
around the world.
Google Assistant
Your device has the Google Assistant built in. Ask it questions. Tell it to do things.
It’s your own personal Google. Touch and hold the and then you will see "Hi, how
can I help?", after which you can say your voice command.
• The Google Assistant is not available in all languages.
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04
Settings
Settings
You can customise the device settings in accordance with your preferences.
Settings.
Tap
• Tap
and enter a keyword in the search box to access a setting item.
• Tap to change the view mode. This user guide assumes that you are using the
Tab view.
Networks
Wi-Fi
You can connect to nearby devices over a Wi-Fi network.
Connecting to a Wi-Fi network
On the settings screen, tap Networks Wi-Fi.
Select a network.
• You may need to enter the network's Wi-Fi password.
• The device skips this process for previously accessed Wi-Fi networks. If you
do not want to automatically connect to a certain Wi-Fi network, touch and
hold the network and then tap Forget network.
Tap
to activate it.
• Available Wi-Fi networks appear automatically.
Settings
130
Wi-Fi network settings
On the settings screen, tap Networks Wi-Fi.
• Switch to mobile data: If the mobile data connection function is activated
but the device cannot connect to the Internet via Wi-Fi connection, the device
automatically connects to the Internet via the mobile data connection.
•
: Customise Wi-Fi network settings.
Wi-Fi Direct
You can connect your device to other devices that support Wi-Fi Direct to share
data directly with them. You do not need an access point. You can connect with
more than two devices by using Wi-Fi Direct.
On the settings screen, tap Networks Wi-Fi
Advanced Wi-Fi Wi-Fi
Direct.
• Nearby devices that support Wi-Fi Direct automatically appear.
Select a device.
• Connection occurs when the device accepts the connection request.
• The battery may drain faster when using Wi-Fi Direct.
Settings
131
Bluetooth
You can connect your device to nearby devices that support Bluetooth to exchange
data with them. Connect your device to a Bluetooth headset and a keyboard. This
makes it easier to control the device.
Pairing with another device
On the settings screen, tap Networks Bluetooth.
Tap
to activate it.
• Available devices appear automatically.
• To refresh the device list, tap SEARCH.
• Only devices set as visible are displayed on the list.
Select a device from the list.
Follow the on-screen instructions to perform authentication.
• This step is skipped for previously accessed devices.
Sending data via Bluetooth
Select a file.
• You can send multimedia files or contacts.
Tap
Bluetooth.
Select a target device for the file.
• The file is sent as soon as the target device accepts it.
• File sharing processes may differ, depending on the file.
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132
Mobile data
You can turn on or off mobile data. You can also manage mobile data usage.
Turning on mobile data
On the settings screen, tap Networks Mobile data.
Tap
to activate it.
Customising mobile data settings
On the settings screen, tap Networks Mobile data.
Customise the following settings:
• Mobile data: Set to use data connections on mobile networks.
• Limit mobile data usage: Set a limit for mobile data usage to block mobile
data if the limit is reached.
•
: Customise mobile data settings.
Call
You can customise call settings, such as voice call and international call options.
• Some features may not be supported depending on the area or service provider.
On the settings screen, tap Networks Call.
Customise the settings.
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133
Share & connect
NFC
You can use the device as a transportation card or credit card. You can also share
data with the other device.
On the setting screen, tap Networks Share & connect NFC.
Tap
to activate it.
• Touch your device with other device that supports NFC to allow sharing
data.
• NFC antenna may be located differently depending on the device type. See Parts
overview for details about the NFC antenna area.
Android Beam
You can share files by touching the back of the device to other device. You can also
share files including music, videos or contacts and open a web page or launch an
app from the other device.
On the settings screen, tap Networks Share & connect Android Beam.
Touch the back of the device with another device.
• NFC antenna may be located differently depending on the device type.
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134
File sharing
You can send and receive files between your device and other LG devices or tablets.
• See Sending or receiving files for details.
On the settings screen, tap Networks Share & connect File sharing.
Customise the following settings:
• G6: Change the device name.
• Save to: Set the destination folder to save files sent from other devices in.
• File sharing: Permit receipt of files sent from other devices.
• SmartShare Beam: Share files with other devices via SmartShare Beam.
• Help: You can view help on sharing files.
Media server
You can share media content on your device with nearby devices that support
DLNA.
On the settings screen, tap Networks Share & connect Media server.
Customise the following settings:
• Content sharing: Share content on your device with nearby devices.
• G6: Set your device's name.
• Content to share: Select the type of media content to share with other
devices.
• Allowed devices: View a list of devices permitted to access content on your
device.
• Not-allowed devices: View a list of devices not permitted to access content
on your device.
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135
Screen sharing
You can play the screen and sound of the device on a different device, such as a TV,
that supports the Miracast function.
On the settings screen, tap Networks Share & connect Screen sharing.
Tap
to activate it.
Select a device from the list of nearby devices.
• If the desired device does not appear, tap SEARCH to refresh the list.
• After connecting to the device, the device displays the screen of your device.
• Screen sharing turns off automatically if there is no sharing-compatible device in
the vicinity.
MirrorLink
You can connect the device to a car via USB to use the MirrorLink app installed on
the device from the infotainment system or the head unit of the car.
• This app is available only in cars that support MirrorLink.
• Download the MirrorLink app from an app store or market.
On the settings screen, tap Networks Share & connect MirrorLink.
Connect the device to an automobile via USB and turn on Use MirrorLink.
• If your device is connected to a device that supports automatic MirrorLink
connection, Use MirrorLink is automatically activated on your device.
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136
LG AirDrive
You can use your LG account to manage files saved on the device from a computer.
You do not need a USB connection.
On the settings screen, tap Networks Share & connect LG AirDrive.
Manage files on the device from the computer.
Use a single LG account to sign in to LG Bridge on the computer and LG
AirDrive on the device.
• LG Bridge software can be downloaded from www.lg.com.
Printing
You can connect your device to a Bluetooth printer and print photos or documents
saved on the device.
On the settings screen, tap Networks Share & connect Printing.
• If the desired printer is not in the list, install the printer driver from the app store.
Tap
Select a file and tap
Print.
• The document prints.
to activate it.
Select a printer from the printer list screen.
• To add a printer, tap
Add printer.
Search.
• To search for a printer name, tap
Settings from the printer list screen.
• Tap
• If you do not have a Google account, tap ADD ACCOUNT to create an account.
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137
Tethering
USB tethering
You can connect the device to another device via USB and share mobile data.
Connect your device and other devices via USB cable.
On the settings screen, tap Networks Tethering USB tethering and then
tap
to activate it.
• This option uses mobile data and may incur data usage fees, depending on your
pricing plan. Consult with your service provider for more information.
• When connecting to a computer, download the USB driver from www.lg.com and
install it on the computer.
• You cannot send or receive files between your device and a computer while USB
tethering is turned on. Turn off USB tethering to send or receive files.
• Operating systems that support tethering are Window XP or higher, or Linux.
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138
Wi-Fi hotspot
You can set the device as a wireless router so that other devices can connect to the
Internet by using your device's mobile data.
On the settings screen, tap Networks Tethering Wi-Fi hotspot and then
tap
to activate it.
Tap Set up Wi-Fi hotspot, and enter the Wi-Fi name (SSID) and password.
Enter the network password.
Turn on Wi-Fi on the other device, and select the name of the device network
on the Wi-Fi list.
• This option uses mobile data and may incur data usage fees, depending on your
pricing plan. Consult with your service provider for more information.
• More information is available at this web site: http://www.android.com/tether#wifi
Settings
139
Bluetooth tethering
A Bluetooth-connected device can connect to the Internet by using your device's
mobile data.
On the settings screen, tap Networks Tethering Bluetooth tethering and
then tap
to activate it.
Turn on Bluetooth on both devices and pair them.
• This option uses mobile data and may incur data usage fees, depending on your
pricing plan. Consult with your service provider for more information.
• More information is available at this web site:
http://www.android.com/tether#Bluetooth_tethering
Help
You can view help on using tethering and hotspots.
On the settings screen, tap Networks Tethering Help.
More
Airplane mode
You can turn off the call and mobile data functions. When this mode is on,
functions that do not involve data, such as games and music playback, remain
available.
On the settings screen, tap Networks More Airplane mode.
Tap TURN ON in the confirmation screen.
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140
Mobile networks
You can customise the mobile networks settings.
On the settings screen, tap Networks More Mobile networks.
Customise the following settings:
• Mobile data: Turn mobile data on or off.
• Data roaming: Browse the web, use emails, multimedia messages and other
data services overseas.
• Network mode: Select a network type.
• Access Point Names: View or change the access point for using mobile
data services. To change the access point, select a choice from the access
point list.
• Network operators: Search for network operators and connect
automatically to a network.
VPN
You can connect to a safe virtual network, such as an intranet. You can also manage
connected virtual private networks.
Adding VPN
On the settings screen, tap Networks More VPN.
Tap Add VPN.
• This feature is available only when the screen lock is activated. If the screen lock
is deactivated, a notification screen appears. Tap CHANGE from the notification
screen to activate the screen lock. See Setting a screen lock for details.
Enter VPN details and tap SAVE.
Configuring VPN settings
Tap a VPN from the VPNS list.
Enter the VPN user account details and tap CONNECT.
• To save the account details, select the Save account information checkbox.
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141
Sound & notification
You can customise sound, vibrate and notification settings.
On the settings screen, tap Sound & notification and customise the following
settings:
• Sound profile: Change the sound mode to Sound, Vibrate only, or Silent.
• Volume: Adjust the sound volume for various items.
• Ringtone: Select a ringtone for incoming calls. Add or delete ringtones.
• Ringtone ID: Create a ringtone for an incoming call from a particular contact.
• Vibration strength: Adjust the vibration intensity.
• Sound with vibration: Set the device to vibrate and play a ringtone
simultaneously.
• Vibration type: You can select the type of vibration when receiving calls.
• Do not disturb: Set the time, range and app type to receive notification
messages. Receive notification messages only on particular days of the week.
• Lock screen: Display or hide a notification message on the lock screen. You can
also hide private information.
• Apps: Select the apps that can show their notification messages on the screen,
and set the priorities of those apps in regard to notification messages.
• More Notification sound: Select a notification ringtone. Set music saved on
the device as a notification ringtone.
• More Vibrate on tap: Set the device to vibrate when you tap certain items on
the screen.
• More Sound effects: Select a sound effect to play when you tap the dialpad
or keyboard, select an option, or lock or unlock the screen.
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142
Display
You can customise detailed settings for each screen type.
On the settings screen, tap Display and customise the following settings:
• Home screen: Customise settings for the Home screen. See Home screen
settings for details.
• Lock screen: Customise lock screen settings. See Lock screen settings for
details.
• Theme: Select a screen theme for your device.
• Home touch buttons: Rearrange Home touch buttons or change their
background colours.
• Font type: Change the font face.
• Font size: Change the font size.
• Bold text: Bold the text on the screen.
• App scaling: Adjust the screen size of apps.
• Display size: Set the items on the screen to a size easy for you to see. Some
items may change position.
• Comfort view: Set the device to reduce amount of blue light on screen to
reduce eye strain.
• Brightness: Use the slide bar to change the device's screen brightness. To
automatically adjust screen brightness according to ambient light intensity, tap
the Auto switch.
• Auto: Set the device so that the screen brightness is automatically adjusted in
accordance with the ambient light intensity.
• Always-on display: Always display information, such as the date, time and
notifications, even when the screen is turned off. For details, see Always-on
Display.
• Auto-rotate screen: Automatically rotate the screen according to the device's
orientation.
• Screen timeout: Automatically turn off the screen when the device is left idle
for a specified period of time.
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143
• More KnockON: Turn the screen on or off by tapping the screen twice.
• More Screen saver: Display a screen saver when the device is connected to
the holder or charger. Select a screen saver type to display.
• More Mini view: You can make the screen size smaller to conveniently use
the device with one hand. Drag the Home touch button at the bottom of the
screen to the left or right.
General
Language & keyboard
You can customise language and keyboard settings for your device.
On the settings screen, tap General Language & keyboard.
Customise the following settings:
• Language: Select a language to apply for the device.
• Current keyboard: View the keyboard currently in use. Select a keyboard to
use when entering text.
• LG Keyboard: Customise the LG keyboard settings.
• Google voice typing: Configure the options for text dictation by Google.
• Text-to-speech output: Configure the settings for text-to-speech output.
• Pointer speed: Adjust the pointer speed of a mouse or trackpad.
• Reverse buttons: Reverse the right mouse button to perform primary
direct-manipulation actions.
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144
Location
You can customise how your location information is used by particular apps.
On the settings screen, tap General Location.
Customise the following settings:
• Mode: Select a method to provide your location information.
• My place: Set the device to analyse frequently visited places so that it can
automatically recognise a residential address.
• RECENT LOCATION REQUEST: View apps that recently requested location
information.
• Low power location estimation: Estimate the device location by using low
power consumption.
• Google Location History: Configure the Google location history settings.
• Google Location Sharing: Share your real-time location with others.
Accounts & sync
You can add or manage accounts, including a Google account. You can also sync
particular apps or user information automatically.
On the settings screen, tap General Accounts & sync.
Customise the following settings:
• Auto-sync data: Sync all the registered accounts automatically.
• ACCOUNTS: View a list of registered accounts. To view or change details of
an account, tap the account.
• ADD ACCOUNT: Add accounts.
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145
Cloud
You can register a cloud account and view content saved on cloud from the device.
On the settings screen, tap General Cloud.
Customise the settings.
Users
You can add users to share your device with them.
On the settings screen, tap General Users.
Customise the settings.
Accessibility
You can manage accessibility plug-ins installed on your device.
On the settings screen, tap General Accessibility.
Customise the following settings:
• Vision TalkBack: Set the device to notify screen status or actions via voice.
• Vision Message/call voice notifications: Set the device to read the caller
information or message content via voice.
• Vision Font size: Change the font size.
• Vision Bold text: Bold the text on the screen.
• Vision Display size: Set the items on the screen to a size easy for you to
see. Some items may change position.
• Vision Touch zoom: Zoom in or out by tapping the screen three times.
• Vision Window zoom: Zoom in or out within a window and invert the
colour.
• Vision Large mouse pointer: Magnify the mouse pointer.
• Vision High contrast screen: Turn the background colour into black for a
high contrast screen.
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146
• Vision Screen colour inversion: Increase the display colour contrast for
people with low vision.
• Vision Screen colour adjustment: Adjust the display colour.
• Vision Grayscale: Switch the screen to grayscale mode.
• Vision End calls with the Power key: End a call by pressing the Power/
Lock key.
• Hearing Captions: Turn on the subtitle service when playing videos for the
hearing impaired.
• Hearing Flash alerts: Set the device to notify you with a blinking light for
incoming calls, messages and alarms.
• Hearing Mute all sounds: Mute all sounds and lower volume on the
receiver.
• Hearing Audio channel: Select the audio type.
• Hearing Sound balance: Adjust the audio output balance. Use the slide
bar to change the balance.
• Motor & cognition Touch assistant: Turn on the touch board to make
buttons and gestures easier to use.
• Motor & cognition Touch input: Enter text by touching and holding the
screen or modify it by simply touching the screen.
• Motor & cognition Physical keyboard: Customise the keyboard settings.
• Motor & cognition Auto mouse click: Automatically click the mouse
pointer in case of no movement.
• Motor & cognition Touch and hold for calls: Answer or decline calls by
touching and holding the call button instead of dragging it.
• Motor & cognition Screen timeout: Turn off the screen automatically
when the device is left idle for a specified period of time.
• Motor & cognition Touch control areas: Limit the touch area so that only
a particular portion of the screen can be controlled by touch input.
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147
• Accessibility features shortcut: Quickly access a frequently used function
by tapping three times.
• Auto-rotate screen: Automatically change the screen orientation according
to the physical position of the device.
• Switch Access: Create key combinations to control your device.
Shortcut keys
You can use the volume keys to directly launch apps when the screen is turned off
or locked.
On the settings screen, tap General Shortcut keys.
Tap
to activate it.
• Press the Volume Down (-) key twice to launch the Camera app when the
screen is locked or turned off. Press the Volume Up (+) key twice to launch
Capture+.
Google services
You can use Google settings to manage your Google apps and account settings.
On the settings screen, tap General Google services.
Fingerprints & security
On the settings screen, tap General Fingerprints & security.
Customise the following settings:
• Fingerprints: Use your fingerprint to unlock the screen or content. See
Fingerprint recognition overview for details.
• Content lock: Set the method to lock files in the Gallery or QuickMemo+.
• Encrypt SD card: Encrypt the memory card to prevent use on another
device. See Memory card encryption for details.
• Secure start-up: Protect your device with a lock when it powers on. See
Secure start-up settings for details.
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148
• Set up SIM card lock: Lock or unlock the USIM card, or change the
password (PIN).
• Make passwords visible: Display a password as you enter it.
• Phone administrators: Allow privileges to restrict the control or use of the
device to particular apps.
• Unknown sources: Allow the installation of apps from non-Play Store apps.
• Credential protection: View the type of the storage where the security
certificate will be saved.
• Certificate management: Manage the security certificate saved on the
device.
• Trust agents: View and use trust agents installed on the device.
• Screen pin: Fix the app screen so that only the currently active app can be
used.
• Usage access: View details on usage of apps on the device.
Smart settings
You can automatically change your device settings according to the usage pattern
and location.
• To use Smart settings, make sure to set the residential address. See Location for
details.
On the settings screen, tap General Smart settings.
Activate items you want to automatically change settings for.
Date & time
You can customise date and time settings for your device.
On the settings screen, tap General Date & time.
Customise the settings.
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149
Storage
You can view and manage internal storage on the device or storage space of the
memory card.
On the settings screen, tap General Storage.
Customise the following settings:
• DEVICE STORAGE: View the total storage space and free space in the
device’s internal storage. View a list of apps in use and the storage capacity
for each app.
• PORTABLE STORAGE: View the total storage space and free space in the
memory card. This option appears only when a memory card is inserted. To
unmount the memory card, tap .
Battery & power saving
You can view the current battery information or turn on power-saving mode.
On the settings screen, tap General Battery & power saving.
Customise the following settings:
• Battery usage: View the battery usage details. To view more details, select
a specific item.
• Battery percentage on status bar: Display the remaining battery level as a
percentage on the status bar.
• Battery saver: Reduce battery consumption by cutting down some device
settings, such as the display brightness, speed and vibration intensity. The
status bar displays
when power-saving mode is on.
• Game battery saver: Adjust the video quality to reduce battery
consumption when playing games.
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150
Memory
You can view the average amount of memory usage over a certain period of time
and the memory occupied by an app.
On the settings screen, tap General Memory.
Tap
to set a time slot to retrieve data.
Smart Doctor
You can use Smart Doctor to diagnose the device’s condition and optimise it.
On the settings screen, tap General Smart Doctor.
Apps
You can view a list of installed apps. Stop apps from running or delete apps, if
necessary.
On the settings screen, tap General Apps.
Select an app and perform actions.
Tap & pay
You can make payments with your device instead of a credit card.
On the settings screen, tap General Tap & pay.
Backup & reset
You can back up data saved on your device to another device or account. Reset the
device, if necessary.
On the settings screen, tap General Backup & reset.
Customise the following settings:
• LG Mobile Switch: Easily transfer data the saved messages, images, home
screens and other data to a new device. See LG Mobile Switch for details.
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151
• Backup & restore: Back up your device data or restore data to your device
from a backup.
• Back up my data: Back up your app data, Wi-Fi password and other
settings to the Google server.
• Backup account: View the current backup account in use.
• Automatic restore: Automatically restore backup settings and data when
reinstalling an app.
• Network settings reset: Reset Wi-Fi, Bluetooth and other network
settings.
• Factory data reset: Reset all settings for the device and delete data.
• Resetting your device deletes all data on it. Enter your device name, Google
account and other initial information again.
About phone
You can view information about your device, such as the name, status, software
details and legal information.
On the settings screen, tap General About phone and view information.
Regulatory & Safety
You can view regulatory marks and related information on your device.
On the settings screen, tap General Regulatory & Safety.
Settings
152
05
Appendix
LG Language Settings
Select a language to use on your device.
• Tap
Settings General Language & keyboard Language ADD
LANGUAGE, and select a language.
-- Touch and hold
and drag it to the top of the language list to set it as a
default language.
LG Bridge
LG Bridge overview
LG Bridge is an app that helps you manage the photos, music, videos and
documents saved on your LG smartphone from your computer conveniently. You
can back up contacts, photos and more to the computer or update the device
software.
• See LG Bridge help for details.
• The supported features may vary depending on the device.
• LG USB driver is a necessary program to connect your LG smartphone with the
computer and is installed when you install LG Bridge.
LG Bridge functions
• Manage the files on the device from a computer via Wi-Fi connection or mobile
data connection.
• Back up data from the device to a computer or restore data from a computer to
the device via USB cable connection.
• Update the device software from a computer via USB cable connection.
Appendix
154
Installing LG Bridge on a computer
Go to www.lg.com from your computer.
Select your region and click
In the search bar, enter the name of your device.
Click Support Manuals & Downloads.
In the Software & Firmware, Click PC Sync and download the setup file.
• Click Details to view the minimum requirements for installing LG Bridge.
Phone software update
LG Mobile phone software update from the Internet
For more information about using this function, please visit
http://www.lg.com/common/index.jsp, select your country and language.
This feature allows you to conveniently update the firmware on your phone to
a newer version from the Internet without needing to visit a service centre. This
feature will only be available if and when LG makes a newer firmware version
available for your device.
Because the mobile phone firmware update requires the user’s full attention for
the duration of the update process, please make sure you check all instructions and
notes that appear at each step before proceeding. Please note that removing the
USB cable during the upgrade may seriously damage your mobile phone.
• LG reserves the right to make firmware updates available only for selected models
at its own discretion and does not guarantee the availability of the newer version
of the firmware for all handset models.
Appendix
155
LG Mobile Phone software update via Over-the-Air
(OTA)
This feature allows you to conveniently update your phone’s software to a newer
version via OTA, without connecting a USB cable. This feature will only be available if
and when LG makes a newer firmware version available for your device.
To perform the phone software update,
Settings General About phone Update centre Software Update
Check now for update.
• Your personal data from internal phone storage—including information about
your Google account and any other accounts, your system/application data and
settings, any downloaded applications and your DRM licence—might be lost in the
process of updating your phone’s software. Therefore, LG recommends that you
backup your personal data before updating your phone’s software. LG does not
take responsibility for any loss of personal data.
• This feature depends on the area or service provider.
Appendix
156
Anti-Theft Guide
Set up your device to prevent other people from using it if it's been reset to factory
settings without your permission. For example, if your device is lost, stolen, or
wiped, only someone with your Google account or screen lock information can use
the device.
All you need to make sure your device is protected is:
• Set a screen lock: If your device is lost or stolen but you have a screen lock
set, the device can't be erased using the Settings menu unless your screen is
unlocked.
• Add your Google account on your device: If your device is wiped but you have
your Google account on it, the device can't finish the setup process until your
Google account information is entered again.
After your device is protected, you'll need to either unlock your screen or enter your
Google account password if you need to do a factory reset. This ensures that you or
someone you trust is doing the reset.
• Do not forget your Google account and password you had added to your device
prior to performing a factory reset. If you can't provide the account information
during the setup process, you won't be able to use the device at all after
performing the factory reset.
Appendix
157
Open Source Software Notice
Information
To obtain the source code under GPL, LGPL, MPL, and other open source licenses,
that is contained in this product, please visit http://opensource.lge.com.
In addition to the source code, all referred license terms, warranty disclaimers and
copyright notices are available for download.
LG Electronics will also provide open source code to you on CD-ROM for a charge
covering the cost of performing such distribution (such as the cost of media,
shipping, and handling) upon email request to opensource@lge.com. This offer is
valid for three (3) years from the date on which you purchased the product.
Regulatory information
(Regulation ID number, E-labeling, etc.)
For regulatory details, go to Settings General Regulatory & Safety.
Trademarks
• Copyright ©2018 LG Electronics, Inc. All rights reserved. LG and the LG logo are
registered trademarks of LG Group and its related entities.
• Google™, Google Maps™, Gmail™, YouTube™, Duo™ and Google Play™ store are
trademarks of Google, Inc.
• Bluetooth® is a registered trademark of Bluetooth SIG, Inc. worldwide.
• Wi-Fi® and the Wi-Fi logo are registered trademarks of the Wi-Fi Alliance.
• All other trademarks and copyrights are the property of their respective owners.
Appendix
158
More information
DOLBY AUDIO
Manufactured under license from Dolby Laboratories. Dolby, Dolby Audio, and the
double-D symbol are trademarks of Dolby Laboratories.
DOLBY VISION
Dolby, Dolby Vision, and the double-D symbol are trademarks of Dolby Laboratories.
Manufactured under license from Dolby Laboratories. Confidential unpublished
works. Copyright © 2013-2015 Dolby Laboratories. All rights reserved.
Dolby Vision supports 4 modes for the best experience.
• Cinematic: Stays closest to cinema, best in dark environments.
• Bright: Offers the best video quality in brighter environments.
• Standard: Balances power saving and video quality.
• Vivid: Boosts brightness and colours for a bolder picture.
Appendix
159
Tempered glass parts
Tempered glass parts of this device are not permanent and they may wear out over
time.
• If you drop your device on a hard surface or subject it to severe impact, the
tempered glass may be damaged.
If this happens, stop using your device immediately and contact an LG
Customer Service Centre.
• You can purchase protective cases to protect your device from damage on the
market.
Note that these protective cases are not covered under the warranty service
provided by LG Electronics and safety is not guaranteed.
Aspect ratio
This device uses 18:9 aspect ratio.
• Some downloaded apps may not support 18:9 aspect ratio.
In this case, select the most optimal screen ratio for the app or consult the app
provider for more information.
Appendix
160
FAQ
This chapter lists some problems you might encounter when using your phone.
Some problems require you to call your service provider, but most are easy to fix
yourself.
Message
Possible causes
Possible corrective measures
SIM card error
There is no SIM card in
the phone or it is inserted
incorrectly.
Make sure the SIM card is correctly
inserted.
No network
connection/
Dropped
network
Signal is weak or you are
outside the carrier network.
Move toward a window or into
an open area. Check the network
operator coverage map.
No applications
can be set
Not supported by service
provider or registration
required.
Contact your service provider.
Downloaded
application
causes a lot of
errors.
Application has problems.
Calls not
available
Device cannot be
turned on
Appendix
1. Tap
Settings.
2. Tap General Apps.
3. Tap the app Uninstall.
Dialling error
New network not authorised.
New SIM card inserted.
Check for new restrictions.
Battery is not charged.
Charge battery. Check the charging
indicator on the display.
161
Message
Possible causes
Possible corrective measures
Battery is not charged.
Charge battery.
Outside temperature is too hot
or cold.
Make sure device is charging at a
normal temperature.
Contact problem
Check the charger and its connection
to the device.
No voltage
Plug the charger into a different
outlet.
Charger defective
Replace the charger.
Wrong charger
Use only original LG accessories.
Number not
allowed.
The Fixed dialling number
function is on.
Check the Settings menu and turn
the function off.
Files do not open
Unsupported file format
Check the supported file formats.
The screen does
not turn on
when I receive
a call.
Proximity sensor problem
If you use a protection tape or case,
make sure it has not covered the
area around the proximity sensor.
Make sure that the area around the
proximity sensor is clean.
No sound
Vibration mode
Check the settings status in the
sound menu to make sure you are
not in vibration or no interruptions
mode.
Charging error
Appendix
162
Message
Possible causes
Possible corrective measures
Restarting the device
If your device freezes or hangs, you
may need to close apps or turn off
the device and turn it on again.
Performing a boot-up
Press and hold the Power/Lock key
and the Volume Down (-) key for
about 10 seconds to restart your
device.
Resetting the device
Hangs up or
freezes
Intermittent software/
hardware problem
If the methods above do not solve
your problem, perform a factory
data reset.
On the settings screen, tap General
Backup & reset Factory data
reset.
*Reset all settings for the device and
delete data. Before performing the
factory data reset, remember to
make backup copies of all important
data stored in the device.
*If you registered a Google account
to the device, you must sign in to
the same Google account after
resetting the device.
Appendix
163

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