MUSEIQRECHG Muse iQ R User Manual Starkey Laboratories Inc

Starkey Laboratories Inc Muse iQ R

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(Recelver In Canal)
Tabic of Contents
Hearing Instrument Overview
Rocker 5mm RiC Ovemew, ,, . 4
Synergy Charger Overview . 6
"W ' Preparation
Changing Your Hearing Insuumems a
Charger On-Board Banery LEDs . . . 10
Insertion and Removal . ..... i H
Powpr0n& 0“ vvvvvvvvvvvvvv ..... 13
User Controls . 14
Vciu'vvc Conlroi.. “5
Voiu—ne Cermoi Indicalols . . in
Memory Change ”H 17
Synergy Charger Mute. ....... . . 17
eicRos Balance Cunlml . m
MulMex Tlnrmus Level cmrml . 1B
Dam-Mai Settings ‘ 18
Telephone Use . . .. ,, 18
CROS/BWCROS TEdmuiugy ‘ zw
Muln‘iex Tlrmrms Technology vvvvv . . 22
Accessories... ............................ . 2:
Hearing Instrument Care
Inst'ument Care ....... . ”v, H , , , ..... Id
Synergy ChavqevCare . . i 25
Servnce and Repair v ., v... . . Zb
Trounleshaonng Guldes. .............. . 27
Tips for Better Communication. .............. . 30
Safety Information. . . . . . ........ . . 32
FDA Information ..... . . ...... . . . 34
FCC Information . 39
Rocker Switch RIC Overview
Features, Controls and Identification
Your baring instrument tomrols includo:
Hearing Instrument
Rocker Switch (user control)
Location of left/right side instrument indicator
RED is for right ear, BLUE is for left ear
Retention Lock
Location of manufacturer’s name and model name
Location of left/right side receiver indicator
10A Charging Contacts
Comfort Fit Solutions:
11, Instant Fit Earbud
12. Custom Earmold (optional)
13A RIC Custom Power Earmold (optional)
' The hearing instruments serial number is located under an
access panel that surrounds the diavging contacts. Contact your
professional (or assistance.
Rocker Switch RIC Overview
-' r: f h 1mm Ox m x w-v,
Sww'vq, ("aw-"m Ow-wif
Features, Controls and Identification
Dcswccant puck holder
Cleaning brush
Eavbud/earmo‘d reservcw
Chargmg ports
Heanng Mstmmem Chavgmg LED;
On-board battery LEDs
Mme usa pm
Charging Your Hearing Aids
0 Place your hearing aids in the charger wtlh
the earbud resting inside the case
- Your hearing devrce will turn off automatically
and begln to charge
0 Note: The LEDs corresponding to each
hearlng aid:
- Glowing Green = Charging
. Solid Green - Fully Charged'
A ll you are (harglrlg wlrhnm rord, the LED; will turn ntl when
(harged, to save battery
— Blinking Red : Fault State — Remove from
charger, wait until LED turns off and re-
insert alds. ll Fault State continues, call your
hearing professional.
. Charging occurs with the lid open or closed
. Your hearing aids erI be completely charged in
under 3 v; hours
- lt is sale tc keep them in the charger after they
are fully charged and any time that you are not
wearing them
. If you will not be wearing your hearing aids For an
extended period cl time (Le. weeks) remove the
plug from the charger and the heartng aids from
the charging ports, You will need to manually
power the hearlng alds off by pressing the rocker
swrtch ferthree seconds, Vou may store them in
the rescrvolr
. Your hearing aids will automatically power on
when removed lrom the charger
- When charging without the charger cord the
LEDs thI turn off when the hearlng aids are
lully charged
. To refresh LEDs when the charger ls not plugged
m, remove a hearing aid frcm the cherglng port
for three seconds and then replace lt in the
charger (retresh lasts 10 seconds only e then LEDs
will turn off again)
Charger On-Board Battery LEDs
0 When charger is
plugged in and fully
charged : 4 solid LEDs
- When charging without
the card the LEDs
will turn 0“ after 10
' To refresh LEDs, remove a hearing aid from
the charging port for three seconds and then
replace it in the chargerhelresh lasts 10
seconds only — then LEDs will turn off again)
- 4 Solid > 7596
» 3 Solid < 7596
- 2 Solid < 5036
- 1 Solid < 2596
- 1 Blinking - Charge Low
° While charging the unheard battery with
the provided cord, the 4 LEDs will be;
- Glowing while charging
» Solid when charged
Insertion and Removal
To insert the urbud or unnold:
1, Hold the cable at the bend in
front of the receiver with your
thumb and forefinger. Gently
insert the receiver into your
ear canal.
2, Wrap the hearing instrument
over the top of your ear,
carefully placing it behind
your ear.
3, Place the retention lock inside
the bowl of your ear.
To "move the oarbud or oarmold:
° Remove the retention lock from
the bowl of your ear.
O Remove the hearing instrument
lrom behind your ear.
- Grasp the receiver with your
thumb and forefinger, Gently
pull out of your ear canal.
Do not pull with the hearing
instrument case as this may damage
the connection.
Helpful Him:
0 Minor irritation and/or inflammation may occur as
your ear becomes accustomed to having an object
in it: if so. please contact your hearing professional.
0 Il an actual allergic reaction occurs. alternative
earmold materials are available; Contact your
hearing professional.
- Severe swelling, discharge lrorn the ear, excessive
wax or other unusual conditions warrant immediate
consultation with a physician.
Power On 8: Off
ON - The hearing instmments will power on
automatically after removing them from the
charger. There is a delay that allows you time
to insert your hearing aid into your ear.
ON - If the hearing instrument is manually powered off,
pressing the top of the rocker switch will power
the instrument on. The delay still exists, to give
you time to insert the hearing instrument into
your ear.
OFF - The hearing instrument will power off
automatically when placed in the charging port.
Charging will proceed
OFF - The hearing instrument can be powered off
manually by pressing either the top or bottom
rocker switch for three seconds.
User Controls
Your hearing instrument's user control may have been
customized by your hearing professionalt Ask your
hearing professional how the user control on your
instrument is set.
Available User Control Functionality
The user control on your hearing
instrument can respond differently
depending on how long you activate
(press) the button. Your instmment is
capable of having one function assigned
to a short press (press and release) and
one function assigned to a long press (press and hold)
The options selected
on the next page indicate how your
particular user control is configured.
Assigned User Control Settings
Volume Control
Power On Volume Level
Your hearing instrument has been set to a specific
volume level by your hearing professional. If sounds
are generally too loud or too soft, please contact
your hearing professional for advice and adjustment.
If your hearing instrument has been set up with a
user adjustable volume control, temporary volume
adjustments can be made,
Your hearing instrument will always power-on to the
same volume setting (Volume Home) determined by
your hearing professionalr
Rocker Switch Volume Conhol
If your rocker switch is configured to control volume‘
pressing the top part of the switch increases the
volume while pressing the lower portion of the switch
decreases volume.
Volume Control Indicators
Your hearing professional may enable audible
indicators, which highlight the current volume position
Volume Level
Volume Mix 5 Beeps mu 5 Seem .....
Vol-rm Swirl Short Tone - 4 seeps m-
Volume Home
, m "a : Beeps m 3 Beeps --
Vo‘nmo Show Short Tone- Z Beeps 0.
Volume Mm Single Beep— I Beep -
~ Depending on your hearing aid model. you mu have one of these
rndicator oprlofls as the default. Additional options may be enabled
by your hearing professional depending on hearing aid model
Memory Change
Vour hearing professional may create multiple
memories within your hearing instrument. These
additional memories can be accessed by activating
the user control on your hearing instrument.
If your user control is configured for memory changes,
each time you activate the user control, the memory
of your hearing instrument will increment through the
available memories,
Memory Indicators
Vour hearing professional may enable an audible
indicator, which is presented while making a memory
change. The indicator defaults to a voice identifying
which memory your instrument is in.
Long Press Mute
If your hearing instmment is configured
with mute functionality, a long press and
hold of the user control will mute your
hearing insrmment. If enabled by your
hearing professional, you may hear an
indicator prior to the hearing instrument
muting. To unmute your hearing
instrument, long press and hold the user
control until audio is restored.
BiCROS Balance Control
Your user control on the transmitter can also adjust
the balance between your hearing instrument and
transmitter. Please refer to the section labeled CROS/
BiCROS Technology (page 22) for lurther information.
Multiflax Tinnitus Level Control
Your user control can also adjust the level of your
Multiflex Tinnitus stimulus. Please refer to the section
labeled Multiflex Tinnitus Technology (page 23)
for further information.
Directional Settings
Your hearing instrument may have a directional
microphone to help improve speech understanding in
noisy situations. Ask your hearing prolessional about
your particular directional settings.
Telephone Use
Some hearing instruments can be customized with
features to help you elfectively communicate on the
telephone. Ask your hearing professional about your
telephone solution.
Automatic Telephone Memory
and Automatic Telecoil
These options activate the telephone memory
automatically when used with a hearing instrument
compatible telephone. To use, place the telephone
receiver on your ear as you normally would and the
hearing instrument will automatically select the telephone
memory. It might be necessary to move the telephone
receiver slightly to find the best reception. Once
the telephone is removed from the ear, the hearing
instrument will switch back to the last used memory.
NOTE: Consult with your hearing professional if your
instrument does not switch to the telephone memory
automatically, if it is enabled.
Manual Telephone Memory and Manual Telecoll
Manual access allows you to switch the hearing
instruments into a telephone or telecoil memory.
as needed. Ask your hearing prolessional which
memory you should access for manual telephone use.
My hearing instruments have the following
telephone settingis):
El Automatic telephone memory and automatic
telecoil. See below.
El Manual telephone memory and manual telecoil.
See next page. (Memory ti ).
El None
General Telephone Use
Some hearing instruments work
best by holding the phone close
to. but not fully covering your ear.
In some instances. if you encounter
whistling (feedback). tilt the receiver
at an angle until the whistling stops.
Additionally, the hearing instrument
in the non-phone ear (ear opposite
the phone) may switch to a telephone
setting to reduce background sounds. ,
Your hearing professional can provide
instructions and techniques (or your
specific needs.
Earbto-Ear Phone Streaming
The telephone memory in your hearing instrument
may be equipped with an ear»to-ear phone streaming
option. When you enter your telephone memory. the
audio from your telephone will be streamed from
the phone eai’s hearing instrument to the opposite
ear's hearing instrument. This allows you to hear the
telephone conversation in both ears. Ask your hearing
professional about your particular telephone settings.
CROS/BiCROS Technology
A Contralateral Routing of Signals (CROS) hearing
system is a type of hearing instrument that is used to
treat unilateral hearing loss. It takes sound from the
ear with poorer hearing and transmits it to the ear with
better hearing. CROS only picks up sound from the
unaidable ear, while BiCROS picks up sound from both
ears. This helps the patient to receive sounds from both
sides oi the head without the head»shadow effect.
Multifunction Button Balance Control
Your hearing system uses the button to adjust the
balance between the hearing instrument and the
transmitter. This control adjusts the level of sound
coming from the transmittert Press and release the
button until the desired level is reached. Each press
and release changes the balance level one increment.
NOTE: Balance Control is only applicable for
BiCROS memories.
CROS Streaming
Your hearing system is equipped with a CROS
transmitter. When you enter a memory with either
CROS or BiCROS streaming enabled, audio from the
transmitter is streamed to your hearing instmment.
When CROS streaming begins you may hear an alert
tone. Ii ior any reason the CROS stream is unexpectedly
interrupted you may also hear an alert tone. Please ask
your hearing professional about your particular settings.
Multiilex Tinnitus Technology
NOTE: CROS and BiCROS systems will have
considerably shorter battery life. Your rechargeable
CROS/BiCROS system will need to be recharged after
approximately 15 hours.
Multillex Tinnitus Technology can be used as a part
oi a tinnitus treatment program. Multiflex Tinnitus
Technology plays a tinnitus stimulus through the
hearing instrument. The tinnitus stimulus is
programmed according to your hearing loss, and
your hearing professional can adjust the settings
ol the tinnitus stimulus to meet your needs
Rocker Switch Tinnitus Stimulus Control
If your rocker switch is configured for Tinnitus Stimulus
Control, pressing the top part of the switch increases
the stimulus level while pressing the bottom part oi the
switch decreases the stimulus level.
My hearing aid is configured with the
following control:
DPress and Release Tinnitus Stimulus Control.
ElPress and Hold Tinnitus Stimulus Control.
Wireless Accessories“
There are several wireless accessories that allow you to
control and maximize the full potential of your hearing
instrument. Available lunctionality includes:
- Ability to adjust your hearing device settings and
memories using a remote control.
0 Ability to transmit television/media device audio
directly to your instruments
0 Ability to transmit remote microphone audio
directly to your instruments.
- Ability to transmit your cell phone conversation
directly to your instruments,
Consult with your hearing professional to determine if
your hearing instruments have wireless capabilities and
which accessories may be best for you.
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Hearing Instrument Care
Instrument Care
Keep your hearing instrument dean. Heat, moisture
and foreign substances can result in poor performance.
0 Use a cleaning brush or soft cloth to clean debris
from around the user control. microphone and
charging contacts: inspect the receiver, earbud
or eanjp and wax guard regulariy.
0 Never use water, solvents. cleaning fluids or oil
to clean your instrument.
0 Charging contacts should always be kept clean
and dry.
Your hearing professional can provide further
information on additional
maintenance procedures
for your hearing instrument, .€Ew(xc:zii
o -/:>,
0180 firm
if needed.
Hear Clear"
Receiver Wax Guards
The hearing instrument
integrates disposable Hear
Clear earwax protection.
The innovative wax
guards prevent earwax
accumulation in the hearing
instrument receiver.
Hearing Instrument Care
“pm Hints
0 Do not take apart your hearing instruments or insert
the cleaning tools inside them.
- When not in use, place your hearing instmment
in the charger and store:
- In a dry, safe place
- Away from direct sunlight or heat to
avoid extreme temperatures
— Where you can easily find them
- Safely out of reach from children and pets
Synergy Charger Care
- Keep your charger clean. Heat, moisture and
foreign materials can result in poor performance
- Using the provided cleaning brush keep the
charging ports clear of debris.
- Do not use water, solvents or cleaning fluids
to clean the charging ports.
— Keep lid closed as much as possible to avoid
dust and debris build up.
- Store your charger in a clean and dry location,
Le. a dresser or shelf rather than the bathroom
or kitchen.
Hearing Instrument Care
O To ensure the longest liie 04 you rechargeable
hearing aid batteries and the batteries in the
- Unplug charger when not in use.
— Fully charge hearing aid batteries every night.
- Do not expose to excess heat. i.e. do not store
on a window sill or in a hot car.
Service and Repair
It, for any reason. your hearing instrument and charger
does not operate properly, do NOT attempt to fix
it yoursellt Not only are you Iikelym violate any
applicable warranties or insurance, you could easily
cause further damage.
Should your hearing instrument and charger fail or
perform poorly. check the guide on the next page for
possible solutions. If problems continue. contact your
hearing professional for advice and assistance. Many
common problems may be solved right in your hearing
profesional‘s office or clinic.
Hearing Instrument Care
RIC Troubleshooting Guide
Hearing Instrument Care
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Tips for Better Communication
Your hearing professional will recommend an
appropriate schedule to help you adapt to your new
hearing instrument, it will take practice, time and
patience for your brain to adapt to the new sounds that
your hearing instrument provides. Hearing is only part
of how we share thoughts, ideas and feelings, Reading
lips, lacial expressions and gestures can help the
learning process and add to what amplification alone
may miss.
Please review the following simple communication tips:
For You
0 Move closer to and look at the speaker
0 Sit face-tolace in a quiet room
0 Try difierent locations to find the best
place to listen
- Minimize distractions
0 Background noises may be frustrating at first;
remember. you have not heard them for a while
0 Let others know what you need; keep in mind that
people cannot ”see" your hearing loss
- Develop realistic expectations of what your hearing
instruments can and cannot do
0 Better hearing with hearing insouments is a learned
skill combining desire, practice and patience
Tips for Better Communication
For Your Family and Friends
Your family and friends are also affected by your
hearing loss. Request that they:
- Get your lull attention before beginning to speak
' Look at you or sit lace-to-lace in a quiet room
0 Speak clearly and at a normal rate and level;
shouting can actually make understanding more
- Rephrase rather than repeat the same words;
ditierent words may be easier to understand
0 Minimize distractions while speaking
Regulatory Information
Safety Information
INTENDED USE: An a'r amnion hearing inslnmanl in a meal-ml:
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Recognized rainy mommy
Regulatory Information
Use on Alicrafls'
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Irm- IhO communication Nulmnl
Regulatory Information
Required Hearing Aid Information
“w fdlowirlg vddifioml inbfmfliun is provided in oprnplienoe wlth u.s.
Fund and Drug Adrn'nislmion (FDA) lagulalians’
A hour-no aid dleponeor diould adve- a pmlp-cfivn luring aid user lo
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d-oug. inquivy. enuel obeenredon or levied of my oihe eyeilable
information wing «he pmplcfivfl um that in. pronpomo ulnr has
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90 days
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vii insiblo evidence ofaignifieam eorunion aerurnulnion or. foreign
body in ihr oer anal.
vi Pam w dswmbrl in lbs sin
coed heelih planioe requires men e person with a hearing lose have a
modieal mluafion by a Iimnud phylician oer-tomboy. phylio’m m
spedillus in dieeesee of me earl before pineneeirig e hearing aid. Licensed
phyd no who lp-dlllzn in die-um oi 1M oar ere olion rolerrod no
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Fullwoing me medial evalumiw. die poryedan will give you a man
mmmlhat mm um whom; lo- M boon morally milieu-d
end dial you nley be oursidered e randidere lore heenng aid. The
phyn'cian will ref-r you io on eodologm or hearing aid dim a-
appropriele, lor a hearing eid eualuadon.
Regulatory Information
Th. audlologm or honing old dilp-mr will oonduei s mmg ed
walun‘ion lo eeeeosyour blny uo hearv-ith and without a hearing ad, The
hearing aid oraluoiion will on-blo rho audiolooin oralponnruowloa end
in e hearing aid w your individual neede.
ll you have resewiliuns aboui your abil'ny m eoaos m amplikifirm. you
thculd lnqllin about «he milabiruy ola trial-vernal or pom-oopoon
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law pennio s fully inlernlod adulno fig‘l o mm- mnmontds 9
die medical eweluafion for rdigiuus or personel beliels om preduda
mulmion min a phy‘ician. m- ml" of ads a weiuor is m in your
bees neelih irnereei end its use is slrnngly discouraged.
A heaving aid will not lestme normal healing and will ml preoenr or
inwc a beam; impair-Mm! mulling from organic ooruilono Us:
ola hearing old is only pm ol hearing h-hllrloilon and may need in be
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ln oddnlon lo sting . pnyslelsn lor- Mlul mlueiion, u ohlld
wlih . ham-g Ian mould b. dlmod to an oudiologei lor «sluoilon
ond whilimion sineo hoerlng loes may or... problems in longuog.
dw z end all. odnutlonal slid local growth ola child
An a lobglfl is oualrfied by railing and eaoerienoe m assin in ihe
valuation end mluloiliiaiion d s child with e how-g Ion
Regulatory Information
Requlred Mulfiflex Tinnitus Informatlon for
Hearing Professionals
The Miami" Trnnnus Technology is a lool ro gonorm sound- to ho usod
in a Tinnins Management Program in reiiewe pifiems sufie-ing from
annnoa Thonrgar pewlnien a primarilylh. souls popularson over is
years d if-
The Muhifien Tinnitus Technology is rergehed ior hahrssere pmlesslinmh.
Milan are irearrng panienu suiiering from flmlms, as well as coaruernional
hear-rs dnorders The finlng oi me Muliifiex Tinnhua Teehnoiogy mun lse
done by a haanng proiasoonal pa paring In a Tinnluua Manager-ml
Mulnliea Tmnmis Tedmology is e safmue iunnion mar generaaes sound
mlch is progran-nad inw a having aid, The hearing an rnsy bc urnd in
ona omnoa modas oi opamron: as a haaring and. n a tinnitus mimmt
irmmmenl or as a hearing aid and nn‘ms name-n inerrun-am
When enaoied. dre Mullins. Trnnirus Ted-nology gsnerflss rho sound and
nliom a gum hearing pmh-lnn-I tn d-rign and progorn appropriate
senigs en indrndusiiy prescribed sound oearrnen plan. The rreeonenr
plan should in used in a tinnitus managonra-n program for mliefdtimins,
Muirmsx Tnnmn Tedmalagy amt-bet a Mind lamina nooo signal
mat varies in heooemy and awlimde. These mumnsrie are adinstable
by The haanng oral-moi and m wiflc w the mlbod ihmpy
dasighed b] she oroiasoional ior rhe par-rm needs
and com.
The oarianr rnay haw sorna oo-nroi ollhe level or volume oflhe signal and
sh. ganurn should diam-1 rhi adjmtmm r. M" as his or her cemfm level
and somd olrhe sigual wirh rarer-r hearing proveseional.
A hearing on pramionor should adv-so a prosooeaiue round gamma
o..- m non-uh pmpfly wnh a Ila-mud wry-soon iprafaably an oar
specisirnl before using a sound garner-nor ifflle hearing are orscrhioner
mimnhrcugh rngurry. ml oooarmion or row-aw or any th
availaoie iniorrnsrion sonuerning «he pnspenive user mauhe puspmve
immanydmnbllmfiigmndti s
., Vows eorgsnnaa or khan-k deform-y oi me ear.
it May of some dram-go horn ma ear unwn m pvt-v)“ w am
a raoory oi mm OT and», mm nor-mg I)“ mm the pinion 90 days.
.u Acm- o more dual-s
v. unrim-ai hum; lam sudden or mmlmwmm me pie-«MW days.
Regulatory Information
oforno moodrng do nxnmmendnfions loom. rho pltiam's lupus-Am
To sound energy hes me ouenriai to exam noise exocsute limie. This
Man 501 ar ma mauanunr ourom Iml.
For the Patient
Afinnims thenpy arsoornsna ii an demonic immanenr mndod in
genome noisa oi sullieienr iniene'ry and bandwidm ro near ringing in the
ears. hcon also has uud as m in ironing mornol sounds and M.
Multiflwx T'innm- Tuchm‘ogy n . moi ti: oer-arm sounds It is
reemnnended mar mis moi be used wish appmpviate oounsellng and/or in
a dnnlmu magemenl pm’lm io roiie~e panenss Marina from rinnnus
Muirmox Trnnraoa Ta
Download: MUSEIQRECHG Muse iQ R User Manual  Starkey Laboratories Inc
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Date Submitted2017-12-04 00:00:00
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Document TitleUser Manual

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